Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Quote
Work Preference
Work Availability
Timeline
OfficeManager

Liam Hanson

St. Albert,AB

Summary

I am a very hardworking highschool graduate with just under 3 years of work experience and am currently enrolled in a heavy equipment technician course at NAIT. I have a proven knowledge of workplace safety, management, customer service, operating equipment and repairing equipment. I am constantly aiming to improve on and build new abilities to increase my value as an employee. I am frequently praised by peers and co-workers as adaptable, reliable, and always positive. I know I can be relied upon and play a big role in helping your company reach its goals.

Overview

2
2
years of professional experience
2
2
Certification

Work History

Manager of Operations

Canadian Property Stars
Surrey, British Columbia
01.2024 - 06.2024
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
  • Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
  • Collaborated with hiring managers to identify job requirements and competencies needed for open roles.
  • Drafted job descriptions, postings, and advertisements for open positions.
  • Facilitated the onboarding process by providing new hire orientation sessions.
  • Managed employee referral program initiatives to increase candidate pipeline.
  • Coordinated with hiring teams to ensure a smooth transition of new hires into their roles.
  • Ensured compliance with applicable laws related to recruitment practices.
  • Maintained records of equipment repairs and monitored the performance of all machines.
  • Performed preventive maintenance on a variety of complex machinery and equipment.
  • Inspected and tested malfunctioning equipment to diagnose faults and malfunctions.
  • Replaced defective parts as required using appropriate tools such as screwdrivers, wrenches.
  • Ensured that all safety regulations were followed when repairing or installing new equipment.

Independent Contractor

Canadian Property Stars
Edmonton, Alberta
03.2023 - 12.2023
  • Developed and implemented marketing strategies to increase customer engagement.
  • Maintained relationships with existing customers while seeking new ones.
  • Managed quality control and maintained high level of customer satisfaction.
  • Resolved customer issues quickly and professionally, while maintaining positive relations with clients.
  • Reviewed customer requests, resolved questions, and defined specifications before completing jobs.
  • Demonstrated product knowledge and features to potential buyers.
  • Maintained an up-to-date knowledge of current promotions and sales campaigns.
  • Assisted customers in selecting appropriate products for their needs.
  • Ensured accurate completion of paperwork related to sales transactions.
  • Handled incoming calls from potential customers regarding product inquiries or orders.
  • Participated in team meetings to discuss performance results and strategies for improvement.
  • Inspected tools and equipment for proper functioning before use.
  • Measured properties accurately to determine appropriate quantities of materials needed for projects.
  • Cleaned and prepared surfaces for sealing by removing dirt, oil, grease, and other contaminants with power washer or broom.
  • Applied asphalt sealer evenly with a gas powered sealcoat sprayer to the driveway surface.
  • Ensured that all safety protocols were followed during the application of the sealant.
  • Reported any issues related to equipment malfunctions or hazardous conditions immediately to supervisor.

Line Cook

East Side Marios
St. Albert, Alberta
12.2021 - 03.2023
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Maintained accurate records of daily production sheets including waste logs.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.

Summer Camp Volunteer

Servus Credit Union
St. Albert, Alberta
08.2022 - 08.2022
  • Assisted in the preparation and implementation of camp activities such as arts and crafts, sports, and outdoor games.
  • Provided guidance to campers throughout their stay and ensured that they followed camp rules and regulations.
  • Supervised groups of children during off-site field trips to local attractions.
  • Maintained records of camper attendance and behavior reports.
  • Collaborated with other volunteers to ensure a safe environment for all campers.
  • Encouraged positive social interaction between campers while promoting friendship among them.
  • Ensured proper safety protocols were followed at all times by counselors and staff members when working with or supervising children.
  • Completed and maintained time and attendance forms.

Education

Highschool Diploma

Bellerose Composite High School
St. Albert, AB
05-2022

Skills

  • Logistics Management
  • Document Control
  • Marketing
  • Health and safety awareness
  • Customer Retention
  • Customer Service
  • Staff Training
  • Problem-Solving
  • Staff Management
  • Sales background
  • Workforce training
  • Contract Management
  • Maintenance Planning
  • High level of communication skills
  • Proactive and self-motivated
  • Patience
  • Ability to take constructive criticism for improvement
  • Athleticism
  • Work very well with others and in team settings

Affiliations

  • Basketball
  • Weightlifting
  • Travel
  • Acting
  • Cooking
  • Investing
  • Financial Literacy

Accomplishments

  • R.O.Y. (Top rookie salesman of the year)
  • Top performing rookie sales manager during training.

Certification

  • Standard First Aid (SFA)
  • Cardiopulmonary resuscitation (CPR)

Languages

French
Limited

References

References available upon request.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Preference

Work Type

Full Time

Important To Me

Career advancementHealthcare benefits

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Manager of Operations

Canadian Property Stars
01.2024 - 06.2024

Independent Contractor

Canadian Property Stars
03.2023 - 12.2023

Summer Camp Volunteer

Servus Credit Union
08.2022 - 08.2022

Line Cook

East Side Marios
12.2021 - 03.2023

Highschool Diploma

Bellerose Composite High School

Similar Profiles

CREATE PROFILE
Liam Hanson