Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Liam Hall

Exeter,ON

Summary

Dynamic professional with a proven track record, excelling in strategic training program development and team performance evaluation. Adept at fostering strong customer relationships and delivering exceptional service, I leverage outstanding interpersonal skills to enhance business performance and drive customer retention. Seeking a demanding role to challenge myself, showcase and improve my advanced skill set, and contribute to business success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Line Cook/Chef/Barback/Bouncer

Willie's Beach Bar/The Tipsy Pelican
Grand Bend, Ontario
06.2022 - Current
  • Monitored food safety practices to ensure compliance with health regulations.
  • Crafted and plated a diverse array of complex dishes for menu offerings.
  • Organized staff efficiently during peak hours, enhancing service speed.
  • Managed crowd control during events to maintain a safe environment.
  • Developed strong relationships with customers through consistent interactions while providing excellent customer service.
  • Assisted in training new hires to maintain high performance standards.

Head Coach/Technical Director

BMO Youth Sports Academy
London, Ontario
09.2019 - Current
  • Created training programs for youth athletes to enhance skills and performance.
  • Facilitated athletes in strengthening mental skills like focus, concentration, motivation, discipline, and goal setting.
  • Mentored assistant coaches, improving coaching techniques and strategies.
  • Evaluated player performance and delivered constructive feedback.
  • Fostered positive team culture through effective communication and conflict resolution.
  • Conducted drills and fitness circuits to develop athletes' coordination and skills.

Customer Support Advisor

The Dollar Tree
Exeter, Ontario
09.2021 - 06.2022
  • Identified potential sales opportunities by recognizing customer needs and suggesting appropriate products or services.
  • Resolved customer complaints efficiently while maintaining professionalism.
  • Delivered exceptional customer service in fast-paced retail environment.
  • Collaborated with team members to ensure seamless store operations.
  • Trained new staff on customer service standards and procedures.

Education

High School Diploma -

South Huron District High School
Exeter, ON
06-2023

Skills

  • Strategic training program development
  • Team performance evaluation
  • Customer relationship management
  • Exceptional interpersonal skills
  • Customer retention strategies
  • Personalized performance training

Languages

English
Native/ Bilingual
French
Full Professional

Certification

  • NCCP Active Start Youth Coaching Certification - Canada Soccer

References

References available upon request.

Timeline

Line Cook/Chef/Barback/Bouncer

Willie's Beach Bar/The Tipsy Pelican
06.2022 - Current

Customer Support Advisor

The Dollar Tree
09.2021 - 06.2022

Head Coach/Technical Director

BMO Youth Sports Academy
09.2019 - Current

High School Diploma -

South Huron District High School

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Liam Hall