Liam Exley
Calgary,AB
Summary
Dedicated and results-driven professional with experience in customer service and behavioral management. Skilled in handling diverse customer needs, coordinating service activities, and working collaboratively in team environments. Adept at ensuring customer satisfaction and safety in fast-paced settings. Eager to bring a strong work ethic and proactive approach to Hyundai's service team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Special Needs Behavioral Assistant
08.2022 - Current
- Developed and implemented behavioural plans for special needs individuals, enhancing their care and development
- Collaborated with professionals and caregivers, ensuring cohesive and practical care strategies
- Maintained detailed records and communicated progress to stakeholders.
Retail Associate - Sportchek
08.2020 - 08.2022
- Provided high-level customer service, assisting with product selection and recommendations
- Managed the phone and organized Curbside pickups and holds
- Maintained store organization, contributing to a welcoming and orderly environment
- Participated in training for product knowledge enhancement and improved customer engagement.
Education
Bachelor of Education -
University of Calgary
01.2025
High School Diploma -
Bowness High School
01.2021
Skills
- Expertise in customer service and client relations
- Strong organizational and coordination skills
- Proficient in handling high-pressure situations
- Knowledgeable in the automotive industry
- Effective communicator with team members and clients
- Very Teachable and eager to learn
Certification
Seeking a Service Coordinator position at Hyundai, where I can apply my strong customer service skills, problem-solving abilities, and passion for the automotive industry to contribute to the efficient and effective operation of the service department.
references
- Megan Hoffman, Store Manager at Sportchek
587-999-3313, hoffman.meganl@gmail.com
- Vivien Sun, Current Employer
639-916-2678, viviensun77@gmail.com
Timeline
Special Needs Behavioral Assistant
08.2022 - Current
Retail Associate - Sportchek
08.2020 - 08.2022
Bachelor of Education -
University of Calgary
High School Diploma -
Bowness High School
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