Liam Day
Ottawa
Summary
To find a part-time or full-time position to help me grow professionally.
Dependable, loyal team member with 5+ years in customer service and on-site production support. Known for showing up on time, following through, and taking pride in doing the job right. Calm under pressure, clear in communication, and committed to keeping workspaces clean, safe, and organized. Seeking a long-term role where I can contribute daily and grow with the team.
Overview
9
9
years of professional experience
Work History
Deli department
Metro
01.2020 - Current
- Greet customer service, answer questions, and resolve issues with patience and professionalism.
- Merchandise and restock shelves; rotate inventory; maintain accurate signage and pricing.
- Operate POS; handle cash and payments accurately and follow store procedures.
- Maintain food-safe, clean, and organized aisles and back-of-house areas during peak periods.
Customer Service Clerk
Sobeys
01.2017 - 01.2019
- Delivered friendly, efficient service to shoppers and supported front-end operations.
- Replenished shelves and back-room stock; organized displays to improve product visibility.
- Followed daily cleaning routines to present a neat, welcoming store environment.
- Relied upon for closing recovery tasks to keep aisles and backroom tidy.
- Food handling
Education
High School Graduation diploma -
St. Peter High School
01.2019
Skills
- Customer service & communication
- Merchandising, stocking & inventory rotation (FIFO)
- Cleanliness, food safety awareness & hygiene
- Teamwork, reliability & professionalism
- Time management & task prioritization
- Problem solving & conflict resolution
- Production support: setup, logistics & teardown
Values
- I want to grow with a values-driven company that puts customers and teammates first while operating safely and reliably. I take pride in being reliable, respectful, and helpful - supporting teammates and treating every customer with care. I’m dependable on the floor, focused on accuracy, cleanliness, and inclusion, and I’m committed to learning, cross-training, and taking on more responsibility over time.
- Put customers first - listen, solve problems, and follow through.
- Prioritize safety and housekeeping to keep efficient, hazard-free work areas.
- Be reliable - arrive prepared, complete tasks fully, and communicate clearly.
- Stay flexible - step in where needed to keep operations running smoothly and meet cut-offs.
- Show loyalty: protect the company’s reputation and do the right thing even when no one is watching.
- Develop skills - seek training, certifications, and feedback to add value over time.
Timeline
Deli department
Metro
01.2020 - Current
Customer Service Clerk
Sobeys
01.2017 - 01.2019
High School Graduation diploma -
St. Peter High School