Liam Connolly
Learning & Development
Ottawa,ON
Summary
Resourceful and innovative Leader in Learning, Development and Human Resources with over 20 years of experience in e-learning, curriculum and leadership development for a wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
22
22
years of professional experience
Work History
Director - Learning & Development
The Junction Project
09.2023 - Current
- Leadership of design, preparation, delivery and needs assessment of training and development programs for staff, leadership, and management
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Director of Learning
London Borough of Redbridge
09.2020 - 09.2023
- Increased employee retention rates through the implementation of targeted professional development initiatives.
- Collaborated with department heads to identify skill gaps and tailor training programs accordingly.
- Managed a team of instructional designers and trainers, ensuring high-quality content delivery across all learning platforms.
- Evaluated program effectiveness and adjusted curriculum as needed based on feedback from participants and stakeholders.
- Championed a culture of continuous learning within the organization, fostering an environment of growth and development for all employees.
- Oversaw employee certification processes and ensured compliance with relevant industry standards.
- Launched mentorship programs connecting experienced leaders with aspiring managers, promoting knowledge sharing throughout the company.
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Planned, administered and controlled budgets and produced financial reports.
Director of Learning
London Borough of Newham
09.2014 - 09.2020
- Managed and coordinated multiple projects while ensuring timely completion, using data analysis to provide strategic intervention
- Incorporated various adult learning theories into training materials to accommodate diverse learning styles.
- Implemented a system to track employee progress in training programs, allowing for data-driven decision-making regarding future offerings.
- Reduced overall training costs by leveraging e-learning platforms and other cost-effective solutions.
- Developed leadership development programs that cultivated high-potential talent within the organization.
- Maintained up-to-date knowledge on industry trends by attending conferences, workshops, and networking events.
- Oversaw development and implementation of quality educational programs.
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Observed teachers and students in classrooms to gather data and improve instruction.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Director of Professional Development
Maryvale Institute
09.2002 - 09.2014
- Enhanced professional development programs by implementing innovative strategies and incorporating feedback from staff.
- Established a culture of continuous learning for employees, providing opportunities for skill enhancement and career growth.
- Developed customized training plans to address the specific needs and goals of each department within the organization.
- Collaborated with executive leadership to identify organizational priorities and align professional development initiatives accordingly.
- Implemented a comprehensive onboarding process that accelerated new employee integration into the company culture and work environment.
- Evaluated the effectiveness of training programs through assessments, surveys, and participant feedback to continuously improve offerings.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
Education
NPQH - Licensed Leader of Education
Department For Education
Master of Arts (MA) - Education & Leadership
UEL
Post Graduate Certification in Teaching - Teaching & Learning
St Mary's University
London, UKBachelor's Degree (BA Hons) - Philosophy & Theology
University of Birmingham
Skills
- Substantive learning and higher education experience
- Strong understanding of learning technologies and data analytics
- Strong project management skills with the ability to manage multiple initiatives concurrently
- Excellent effective communication and presentation skills, both written and verbal
- Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team
- Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes
- Effective problem solver
- Collaboration and influence skills both within the team, peer group and broader organization
- Managing Multiple Projects
- Learning and Development Leadership
- Continuous Improvement Projects
- Client Relations
- KPI Tracking
- Change Management
- Customer Relationship Management
- Analysis and Evaluation
- Attention to Detail
- Project Implementation
- Analytical Thinking
- Resource Evaluation
- Team Leadership
- Honesty and Integrity
- Research and Development
- Employee Performance Evaluations
- Contract Management
- Project Oversight
- Project Management
- Business Planning
- Staff Development
- Operations Management
- Staff Management
- Verbal and written communication
- Strategies and goals
- Content Development
- Hiring and Retention
- People Management
- Strategic Planning
- Human Resources Management
- Talent Acquisition
- Organizational Development
- Employee Development
- Customer Service Management
- Training Management
- Performance Improvement
- Staff training/development
- Human Resources
- Recruitment
- Employee reviews
Voluntary Experience
- De La Salle High School, Essex, Chair of Board of Governors, Essex, April 2017, January 2024, Providing strategic and transformational change leadership, Set an organization's strategic direction by identifying new opportunities and addressing challenges, Spearheaded budget analysis and forecasting to align operating costs with business strategy, Presided over and served on boards of directors, management committees, and other governing boards
- Childrens Society, Essex, Chair of Board of Trustees, Essex, September 2018, September 2022, Leadership & Governance, Strategic Planning & Oversight, Financial Stewardship, Governance & Board Development, External Relations and Advocacy, Ethical and Legal Compliance
- HCPT - The Pilgrimage Trust, UK, Group Leader, UK, September 1999, September 2016, International Charity taking over 1,000 disabled and disadvantaged children on week long life changing pilgrimage holidays in Lourdes in the south of France
Languages
English
Native or Bilingual
Timeline
Director - Learning & Development
The Junction Project
09.2023 - Current
Director of Learning
London Borough of Redbridge
09.2020 - 09.2023
Director of Learning
London Borough of Newham
09.2014 - 09.2020
Director of Professional Development
Maryvale Institute
09.2002 - 09.2014
NPQH - Licensed Leader of Education
Department For Education
Master of Arts (MA) - Education & Leadership
UEL
Post Graduate Certification in Teaching - Teaching & Learning
St Mary's University
Bachelor's Degree (BA Hons) - Philosophy & Theology
University of Birmingham
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