Liam Catton
Ottawa
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my time management and problem-solving skills at Starbucks to foster a positive, efficient work environment. Demonstrated exceptional attention to detail and teamwork, significantly contributing to workplace productivity and cleanliness.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
01.2021 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Chef
Farmboy
06.2020 - 12.2020
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Janitor
Ottawa Catholic School Board
06.2018 - 05.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
Diploma - Finance
Algonquin College
Ottawa, ONBBA - Accounting And Finance
Saint Francis Xavier University
Antigonish, NS06-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Cleanliness
- Basic math
- Verbal and written communication
- Workflow management
- Conflict resolution
Accomplishments
- Won Partner of the Quarter in 2023.
Languages
English
Native or Bilingual
Winner of Partner of the Quarter
Recognized my contributions to bringing the Starbucks mission, "With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection." to life.
Interests
- Participating in various activities, including Investing in the stock market, learning about history, and sports such as golf, tennis and basketball
- Backpacking and Hiking
- Adventure Travel
Timeline
Barista
Starbucks
01.2021 - 08.2024
Chef
Farmboy
06.2020 - 12.2020
Janitor
Ottawa Catholic School Board
06.2018 - 05.2019
Diploma - Finance
Algonquin College
BBA - Accounting And Finance
Saint Francis Xavier University
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