LIABA ANWAR
Sacramento
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
07.2020 - 12.2022
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Facilitated efficient inventory management by conducting regular audits and notifying supervisors of low stock levels or discrepancies.
- Contributed to sales growth by promoting store loyalty programs and suggesting add-on items during transactions.
- Processed guest check-ins and check-outs following procedures for fast turnover.
HOSPICE VOLUNTEER
UC Davis Hospice
01.2021 - 05.2021
- Provided compassionate, diligent advocacy for patients
- Provided comfort and peace for patients
- Made gifts during the holidays
- Did grocery shopping for patients
- Provided family respite care and patent supervision/companionship
FUNDRAISING VOLUNTEER
Light The Night
08.2019 - 12.2020
- Raised money for The Leukemia & Lymphoma Society's Light The Night Walk, which funds treatments to save the lives of patients
- Posted on social media that I've have signed up for the Light The Night event and asked people to join
- Wrote letters to friends, family, and colleagues letting them know that every dollar is going to find a cure for blood cancer
- Hosted a movie night at my school, to raise money
Education
Associate Degree in Biology - Biological Sciences
AMERICAN RIVER COLLEGE
05.2024
INDERKUM HIGH SCHOOL
06.2021
Skills
- Freelance Photography - Take high-quality portraits of children, pets, couples, then retouch and color correct using Lightroom
- Dedication - I am very dedicated to perfecting different crafts As shown in: my dedication to my school while balancing extracurriculars During my time at Hospice volunteering, I began as a primary volunteer and, through hard-word/dedication action, I was promoted to a volunteer coordinator
- Respectful- I am respectful and try to be a courteous person I try to implement this attribute in my daily life When dealing with difficult team member, I tend to take a calm and gentle approach by listening to their perceptive and asking questions
- Fun-loving/Good Communicator- I have been good at communicating and enjoyable to be around I try to convert my thoughts in such a way to where people feel welcomed
- Leadership- I was the president of the Kids For Wish Kids Club I took charge of handling all the planning and fundraising for the Make A Wish organization This applies to The Light the Night fundraising, where I lead the walk for my group
- Exceptional communication
- Strong empathy
- Guest Relations
- Stress Tolerance
- Teamwork and Collaboration
- Organized and Efficient
Awards
- Summa cum laude
- Principle's List
References
- Craig Van Nort, Councilor, Indekrum High School, (916) 567-5656, cvannort@natomasunified.org
- Erin Bjork, Interim Hospice Coordinator, UC Davic Hospice, (916) 731-6873, esbjork@ucdavis.edu
Extracurricular Activities
Make A Wish Organization Medical Society National Honor Society (NHS) Key Club Hospice Volunteering Digital Production - Broadcast Media
Timeline
HOSPICE VOLUNTEER
UC Davis Hospice
01.2021 - 05.2021
Guest Advocate
Target
07.2020 - 12.2022
FUNDRAISING VOLUNTEER
Light The Night
08.2019 - 12.2020
Associate Degree in Biology - Biological Sciences
AMERICAN RIVER COLLEGE
INDERKUM HIGH SCHOOL
Similar Profiles
Agustin LopezAgustin Lopez
Team Member at TargetTeam Member at Target
Nazya RoperNazya Roper
Food and Beverage/General Merchandise Associate at TargetFood and Beverage/General Merchandise Associate at Target
Jalen MooreJalen Moore
Remodel Team Member at TargetRemodel Team Member at Target
Cassidy RollinsCassidy Rollins
Barista at TargetBarista at Target
Ariana GanawayAriana Ganaway
Student Assistant at CALPIAStudent Assistant at CALPIA