Lia Quintanilla
Santa Rosa,CA
Summary
Dynamic Office Manager with over a decade of experience in enhancing administrative operations, streamlining HR onboarding processes, and ensuring meticulous documentation control and compliance tracking. Expertise includes high-volume data entry, comprehensive spreadsheet reporting, vendor coordination, and management of confidential records. Recognized for professionalism, attention to detail, and the ability to thrive in fast-paced environments while driving efficiency and supporting organizational goals. Committed to fostering a collaborative workplace that prioritizes operational excellence and continuous improvement.
Overview
16
16
years of professional experience
Work History
Office Manager
KC Home Services
Santa Rosa, CA
01.2020 - Current
- Manage daily office operations and administrative procedures.
- Coordinate employee onboarding, benefits enrollment, and personnel file maintenance.
- Maintain tracking spreadsheets for permits, insurance, fleet records, and compliance documentation.
- Enter and verify job documentation in internal systems; assist with time tracing as needed.
- Track deposits and support internal financial recordkeeping.
- Coordinate vendors, uniforms, fleet documentation, and office supply management.
- Prepare reports and professional correspondence for leadership.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
In-Home Caregiver (Including End-of-Life Care)
Home Health Care Incc.
Sonoma County, CA
01.2015 - 01.2020
- Provided in-home and end-of-life care with professionalism and discretion.
- Maintained detailed documentation and coordinated with families and healthcare providers.
- Managed scheduling, transportation, and household organization.
- Advocated for client well-being by participating in care plan meetings and offering valuable insights based on firsthand experience with the individual''s needs.
Boutique Store Manager
Clothing & Gift Retail Store
Sonoma County, CA
01.2010 - 01.2015
- Managed daily retail operations, including cash handling, deposits, and inventory tracking.
- Processed invoices, maintained vendor accounts, and scheduled staff.
- Delivered professional customer service in a hospitality-focused environment.
Education
High School Diploma -
El Molino High School
Forestville, CANo Degree - General Studies
Santa Rosa Junior College
Santa Rosa, CASkills
- Google Sheets/Docs
- Microsoft Excel & Word
- ADP (Support)
- ServiceTitan
Timeline
Office Manager
KC Home Services
01.2020 - Current
In-Home Caregiver (Including End-of-Life Care)
Home Health Care Incc.
01.2015 - 01.2020
Boutique Store Manager
Clothing & Gift Retail Store
01.2010 - 01.2015
High School Diploma -
El Molino High School
No Degree - General Studies
Santa Rosa Junior College