Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Lia O'Connor

Mississauga,ON

Summary

Enthusiastic and driven individual who excels in dynamic and fast-paced environments. Eager to learn with the ability to apply new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Harvey's
08.2023 - Current
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.
  • Encourage customers to make additional purchases by highlighting current deals and keeping products stocked.
  • Directed problems or complaints to the appropriate supervisor or manager for prompt resolution.
  • Became familiar with products to answer questions and make suggestions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.


Sales Associate

Noize
08.2022 - 02.2023
  • Offered friendly and efficient service to all customers, handled challenging situations and developed multi-tasking skills
  • Maintained a clean sales floor and straightened and faced merchandise
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction, and went above and beyond sales expectations
  • Answered questions about store policies and addressed customer concerns
  • Used POS system to process sales, returns, online orders and gift card activations.

Employee

McDonalds
08.2021 - 10.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction
  • Took orders, prepared meals and collected payments
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Education

High School Diploma -

The Woodlands Secondary School
Mississauga, ON
06.2024

Skills

  • Customer Service
  • Enthusiasm
  • Adaptability
  • Strong Communication Skills
  • Initiative and Self-Motivation
  • Collaborating
  • Multitasking
  • Problem-Solving
  • Analytical Thinking
  • Friendly
  • Organization

References

Naeem Khalid (Grade 11 - Current Teacher) 

p0205380@pdsb.net | School Number - (905) 279-0575 

(Ask To Speak To Mr.Khalid)


Dewith Fraser (Coach) 

dewithfrazer@hotmail.com | (905) 290-9162



Volunteer Experience

Kids Boxing Coach, Dewith Fraser, (Ages 3 - 11)

June 2019  - Current

- Provide coaching  in a fun and healthy environment for students

- Endorse hard work, good sportsmanship and respect

- Built long-term relationships with students and their parents

Timeline

Crew Member

Harvey's
08.2023 - Current

Sales Associate

Noize
08.2022 - 02.2023

Employee

McDonalds
08.2021 - 10.2021

High School Diploma -

The Woodlands Secondary School

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Lia O'Connor