Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lia Cox

Grande Prairie

Summary

Dynamic professional with extensive experience in bookkeeping and retail management. Proven track record in financial reporting and customer relations, enhancing operational efficiency and reducing discrepancies. Skilled in QuickBooks and maintaining confidentiality, with a strong focus on achieving sales targets and fostering team collaboration.

Overview

12
12
years of professional experience

Work History

Bookkeeper

WCE Corp.
03.2023 - Current
  • Assisted in maintaining accurate financial records and bookkeeping processes.
  • Supported month-end closing activities by organizing documentation and reconciling accounts.
  • Utilized accounting software to enter transactions and track expenses efficiently.
  • Helped prepare financial reports, ensuring compliance with company policies and procedures.
  • Ensured monthly, quarterly and yearly income tax be payed on time and in full.
  • Reduced financial discrepancies by diligently reconciling accounts, identifying errors, and making timely adjustments.

Retail Manager

Millennial Sportswear Corp.
09.2013 - 01.2023
  • Led team in achieving sales targets through effective merchandising and customer engagement strategies.
  • Developed staff training programs to enhance product knowledge and improve customer service skills.
  • Implemented inventory management systems that streamlined stock control processes and reduced shrinkage.
  • Analyzed sales data to identify trends, informing strategic decisions for promotions and pricing adjustments.
  • Fostered a positive team environment through effective communication, coaching, and conflict resolution strategies.
  • Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
  • Determined layout of store merchandise for visual appeal to consumers.
  • Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
  • Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
  • Established strong relationships with vendors to secure favorable pricing terms for merchandise procurement while maintaining quality standards.

Receptionist

Maxim Storage Inc
04.2013 - 09.2013
  • Greeted guests at front desk and engaged in pleasant conversations while managing new account activation, account closures, monthly Fees and quote price inquiries.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.

Education

Business Administration Diploma - Marketing

Grande Prairie Reginal College
Grande Prairie, AB
04-2011

Skills

  • Bookkeeping
  • Accounts receivable
  • Invoice processing
  • Quickbooks
  • Payroll processing
  • Financial reporting
  • Spreadsheet tracking
  • Customer relations
  • Attention to detail
  • Bill payment and recordkeeping
  • Handling confidential materials

Languages

English
Native or Bilingual

Timeline

Bookkeeper

WCE Corp.
03.2023 - Current

Retail Manager

Millennial Sportswear Corp.
09.2013 - 01.2023

Receptionist

Maxim Storage Inc
04.2013 - 09.2013

Business Administration Diploma - Marketing

Grande Prairie Reginal College

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Lia Cox