Li-Yi Hsieh

As a Japanese-style eyelash technician and keratin lash lift specialist, I offer professional eyelash extension services, including classic lashes, volume lashes, and lash lifts. My goal is to enhance my clients' natural beauty by creating customized lash looks tailored to their unique eye shape and personal preferences, while also providing keratin treatments for healthier, stronger lashes.

As a hair restoration specialist, I focus on treating various types of hair loss, including male pattern baldness, receding hairlines (M-shaped baldness), postpartum hair loss, and stress-related hair thinning. Using peptide-based treatments, I stimulate hair follicle regeneration before they become dormant, promoting hair growth and helping clients restore thicker, healthier hair. Visible results can typically be seen within 1 to 3 months of treatment.

• Customer service reply
• Invoicing system management
• Domestic quotation, inquiry and procurement
• Overseas inquiry and procurement
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

• Leading guided tours of the certain buildings or exhibits
• Overseeing the safety of all guests throughout the entire tour
• Responding rationally and professionally to any unexpected or emergency situations that may occur during the tour
• Planning itineraries and tour routes according to the size of the groups and weather forecasts
• Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.

• Process and track customer orders
• Prepare weekly business reports and assist in meetings
• Trial ride management
• Provide business sales status reports regularly for reference by salesman and supervisors
• Assist salesman to handle administrative operations related to sales business
• Assist salesman to organize customer information (such as: basic company information, transaction records, problem handling status)
• Create files in the customer management system

• Process and track customer orders
• Prepare weekly business reports and assist in meetings
• Trial ride management
• Provide business sales status reports regularly for reference by salesman and supervisors
• Assist salesman to handle administrative operations related to sales business
• Assist salesman to organize customer information (such as: basic company information, transaction records, problem handling status)
• Create files in the customer management system