Li-An Huang
Vancouver,BC
Summary
Adaptable and quick-learning professional with a proven ability to thrive in new environments. Skilled at rapidly acquiring and applying new knowledge effectively. Driven by a passion for continuous learning and adept at navigating change with ease.
Highly motivated Sales Assistant with a solid background in retail and customer service, offering strong communication, problem-solving, and relationship-building skills that contribute to sales growth. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Equally effective working independently or as part of a team, with a collaborative mindset and a talent for building positive team dynamics. Quickly masters new skills while maintaining a supportive and cooperative approach in team settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Medtecs International Corporation Ltd.
Taiwan
05.2022 - 01.2025
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Assisted customers with returns, exchanges and refunds.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaboration with other departments: Working with other departments, such as procurement, sales, and the factory, to ensure smooth and efficient shipping operations.
Sales
Fujikura Hong Kong Limited Taiwan Branch
Taiwan
09.2017 - 04.2022
- Handling emails from both domestic and international customers.
- Assisting customers with inquiries about product prices and quotation-related issues.
- Inputting, processing, and tracking customer orders (order receiving, communication with the customer regarding delivery dates, FCST tracking, recording in the customer system, shipping notifications, etc.).
- Communicating with the factory to coordinate order production progress.
- Providing shipping documents (invoice, packing list, shipping list).
- Following up with customers regularly regarding their outstanding accounts.
Education
Bachelor of Science - Business Administration
Metropolitan State University
Minnedosa, MB06-2017
Bachelor of Arts - Applied English
China University of Technology
Taiwan07-2016
Skills
- Merchandising proficiency
- Team support and assistance
- Customer needs assessment
- Customer relationship management
- Strong communication skills
Affiliations
- During my time at university, I served as the president of the brass band club. In this role, I was responsible for leading and coordinating club activities, organizing events, and fostering a collaborative environment among members
Certification
- English for Exhibition Receptionist-Intermediate
Timeline
Sales Assistant
Medtecs International Corporation Ltd.
05.2022 - 01.2025
Sales
Fujikura Hong Kong Limited Taiwan Branch
09.2017 - 04.2022
Bachelor of Science - Business Administration
Metropolitan State University
Bachelor of Arts - Applied English
China University of Technology
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