Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lhakpa (Angela) Dolma

Brantford,Ontario

Summary

Dedicated and detail-oriented Customer Service Specialist with over 20 years of experience. Skilled at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management and document control. Dependable self-starter seeking to leverage background role with progressive organization.

Overview

17
17
years of professional experience

Work History

Homemaker

Unemployed
07.2022 - Current

Body Wax Technician

Fuzz Wax Bar
04.2021 - 07.2022
  • Ensured a safe work environment by adhering to established safety protocols and guidelines.
  • Participated in continuous learning initiatives to remain informed on industry trends.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Store Manager/Owner

The Angie's Spa
04.2018 - 03.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Completed point of sale opening and closing procedures.

Manicurist/Pedicurist

Salon 2000, 206 King George Rd
09.2016 - 02.2017
  • Established strong client relationships through exceptional customer service and communication skills.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Offered advice and recommended products to improve and maintain nails.
  • Communicated effectively with management concerning important customer issues.

Store Manager/Owner

Think Pink Spa, 646 College St
02.2012 - 05.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing procedures.

Manicurist/Pedicurist

Beauty Line Nail Spa, 100-645 King Street West
04.2008 - 12.2011
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Provided high-quality manicure and pedicure services to maintain client loyalty.

Education

Medical Lab Technician, Phlebotomist - Phlebotomy

Pharma-Medical Science College of Canada
Toronto, ON
2018

High School Diploma -

Highschool
Lhasa, Tibet
1986

Skills

  • I am a hard working person, fast learning and very dependable with great work habits and respect for the work environment and people I am associated with I can closely focus on any task at hands and have great eye-hands coordination I don't like to take shortcuts in anything I do but rather follow specific instructions or guidelines

Timeline

Homemaker

Unemployed
07.2022 - Current

Body Wax Technician

Fuzz Wax Bar
04.2021 - 07.2022

Store Manager/Owner

The Angie's Spa
04.2018 - 03.2021

Manicurist/Pedicurist

Salon 2000, 206 King George Rd
09.2016 - 02.2017

Store Manager/Owner

Think Pink Spa, 646 College St
02.2012 - 05.2016

Manicurist/Pedicurist

Beauty Line Nail Spa, 100-645 King Street West
04.2008 - 12.2011

High School Diploma -

Highschool

Medical Lab Technician, Phlebotomist - Phlebotomy

Pharma-Medical Science College of Canada

Similar Profiles

CREATE PROFILE
Lhakpa (Angela) Dolma