Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lezly Olmos

Whittier

Summary

Experienced, people-oriented professional with a background in customer service, team coordination, and fast-paced operations across café, restaurant, and school settings. Known for clear communication, and staying calm under pressure.

Overview

7
7
years of professional experience

Work History

Kitchen Expeditor

Madres Brunch
Whittier
10.2023 - 01.2026
  • Monitored food preparation processes for adherence to safety standards.
  • Managed food presentation and ensured plate accuracy before delivery.

program lead

Boys and Girls Club
Whittier
10.2023 - 01.2026
  • Led groups of 20 to 40 middle school students, maintaining a positive and structured environment.
  • De-escalated conflicts and behavioral issues using calm communication and problem-solving skills.
  • Managed daily program flow, transitions, and timing to ensure the program ran smoothly.
  • Communicated clearly with staff, parents, and students to address concerns and provide updates.

Shift Lead

It's Boba Time
Los Angeles
05.2021 - 11.2023
  • Supervised daily operations and coached/trained employees. Managed daily work assignments to enhance operations, and ensure a smooth workflow.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Utilized POS systems efficiently for order processing and inventory management.

Cashier

Guisados
Los Angeles
06.2019 - 07.2020
  • Handled cash transactions, issued refunds and maintained accurate cash register balance.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.

Education

Associate of Science -

East Los Angeles College
Monterey Park, CA

Skills

  • Team leadership
  • Conflict resolution
  • Time management
  • Effective communication
  • Fluent in Spanish

Timeline

Kitchen Expeditor

Madres Brunch
10.2023 - 01.2026

program lead

Boys and Girls Club
10.2023 - 01.2026

Shift Lead

It's Boba Time
05.2021 - 11.2023

Cashier

Guisados
06.2019 - 07.2020

Associate of Science -

East Los Angeles College
Lezly Olmos