Leyli Jamali

• Established and maintained highly effective relationships with 20+ cosmetic clinics and industry partners, resulting in a 30% increase in revenue over two years.
• Developed and implemented new proposals, contracts, and procedures, leading to a 15% increase in client acquisition and a 20% improvement in work operation efficiency.
• Proactively identified and resolved business development challenges and customer concerns, resulting in a 25% reduction in client complaints and an increase in client satisfaction scores by 15%.
• Contributed to industry events and trade shows to showcase products and gather industry intelligence.
• Monitored service after sale and implemented quick and effective problem resolutions.

• Produced comprehensive documentation on the latest updates, resulting in a 20% reduction in the time required for team members to access critical information and make informed decisions.
• Formulated strategic plans for improving procedures, training programs, and processes, leading to a 25% increase in operational efficiency and a 15% decrease in errors.
• Calibrated, meticulously maintained, and expertly operated equipment, ensuring maximum performance and minimizing downtime, contributing to a 10% increase in overall productivity and cost savings annually.
• Investigated system issues and implemented resolutions to reduce downtime.
• Assessed business requirements to create focused solutions.

• Planned marketing initiatives and leveraged referral networks to promote business development.
• Worked closely with in-house design team to develop visuals for content.
• Monitored trends in social media, industry, and competitive landscape to create new material.
• Updated social media platforms with latest news and corporate details.
• Identified appropriate marketing channels and target customers for campaigns.
• Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
• Monitored social media questions and comments and appropriately responded.
• Collaborated closely with graphic designers, subject matter experts (SMEs) and technical staff to produce compliant, on-time proposals.
• Generated reports to support development and implementation of marketing plans.
• Collaborated with cross-functional teams to develop and implement market research strategies.

• Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
• Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
• Managed digital projects from initial concept through final implementation and live monitoring.
• Created social media content with innovative brand messaging to support new product launches.

• Created engaging content for Pinterest, Facebook, and Instagram.
• Performed market analysis and researched latest trends.
• Designed and presented social media campaign ideas.
• Tracked social media trends and adapted to attract target follower demographic.
• Assisted in managing corporate social media channels.
• Scheduled social media postings to advertise products and generate site traffic.
• Wrote copy for social media posts, promotional emails and other marketing collateral.
• Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.

GPA: 3.94/4

• Awarded Thesis
• Member of University Management Club
• Member of University Entrepreneur Club