Leyla Mejia
Escondido
Summary
Dynamic and personable professional with extensive experience in retail environments, including a pivotal role as Manager on Duty at Ross. Excelled in customer service, fostering repeat business through exceptional support and relationship building. Proven abilities in merchandise stocking and inventory control, complemented by a positive attitude and a commitment to learning and professional growth.
Overview
5
5
years of professional experience
Work History
Stocker
Vons
03.2024 - 02.2025
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Manager on Duty
Ross
02.2022 - 04.2024
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Cashier
Sprouts Farmers Market
09.2019 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Criminology
Palomar College
San Marcos, CADel Lago Academy
Escondido, CA05.2019
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Customer relationships
- Punctual and reliable
- Merchandise stocking
Languages
Spanish
Native or Bilingual
Timeline
Stocker
Vons
03.2024 - 02.2025
Manager on Duty
Ross
02.2022 - 04.2024
Cashier
Sprouts Farmers Market
09.2019 - 01.2022
Criminology
Palomar College
Del Lago Academy