I enjoy art, surfing, recovery program, cultivating friendships, spending time with family, yoga, pilates, tennis, eating healthy, cooking and working out!
Leyla Hobbi
Venice
Summary
Versatile Client Manager with a proven track record at Self Employed Web, enhancing client relations and optimizing sales strategies. Expert in strategy development and coaching personnel, achieving notable client satisfaction. Skilled in consultative selling and team oversight, I excel in fostering relationships and driving financial success without compromising on client privacy or support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Manager
Self Employed Web
01.2024 - Current
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
Sales Manager
Forthright Medical
02.2021 - 03.2023
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Streamlined sales workflows to reduce bottlenecks and accelerate closing cycles.
- Encouraged cross-training for improved versatility and team collaboration.
Sober Companion/ Mentor
Transcend - Resolutions
01.2019 - 05.2021
- Accompanied clients to appointments and social events, promoting social interaction.
- Offered emotional support by listening and being present during challenging times.
- Encouraged hobbies and interests to enhance quality of life for clients.
- Helped with medication reminders to ensure proper adherence to health plans.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Provided companionship to individuals by engaging in conversation and sharing experiences.
Education
Associate of Science - Nursing
Santa Monica College
Santa Monica, CA05-2017
Skills
- Client services
- Team oversight
- Strategy development
- Financial acumen
- Developing methodologies
- Coaching personnel
- Clientele interactions
- Customer service
- Account management
- Sales presentations
- Staff training and development
- Relationship building
- Sales processes
- Consultative selling techniques
- Employee retention
Accomplishments
- Collaborated with team of clients and families in the development of producing the best possible outcomes and healthy lifestyles.
- Achieved productive client relationships through effectively helping with client management.
Certification
CPR Certified
Medical Background
Sober 4.5 Years
Sponsored Many women in ranging ages and versatile degrees of mental health issues including but not limited to addiction/ alcoholism, disordered eating, broad range of mental health diagnosis.
Interests
Timeline
Client Manager
Self Employed Web
01.2024 - Current
Sales Manager
Forthright Medical
02.2021 - 03.2023
Sober Companion/ Mentor
Transcend - Resolutions
01.2019 - 05.2021
Associate of Science - Nursing
Santa Monica College
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