Leyla Borroho
Los Angeles
Summary
Self-motivated and organized individual with over 15 years of customer service and client relations experience. Passionate about health and wellness, with a holistic approach to skincare. Committed to educating clients about skin health and helping them achieve their skincare and wellness goals. Highly creative with over a decade of experience in skincare education and retail environments.
Overview
15
15
years of professional experience
Work History
Client Relations and Lifestyle Photographer
Prima Pave Wines
01.2023 - Current
- Brand representation and first point of contact for bar, restaurant, and hotel clients
- Lifestyle photographer and content creator
- Brand campaign strategist
Skin Therapist
Dermalogica
01.2021 - Current
- Expertise in skin analysis, microdermabrasion, Hydrafacial, dermaplaning, oxygen therapy, chemical peels, LED therapy, lymphatic drainage, facial massage, and micro-current
- Recording detailed notes for all clients, including contraindications, allergies, medications, and treatment preferences
- Creating individualized skincare treatments for each client
- Achieving and maintaining high retail sales
- Built a high-end client book with bookings months in advance
Holistic Esthetician
Savor Beauty
01.2018 - 01.2021
- Created individualized skincare treatment plans for clients
- Focused on holistic skincare practices using organic products made in upstate New York
- Expertise in touch therapy, facial massage, lymphatic drainage, enzyme peels, microcurrent, and microdermabrasion
- Achieved and maintained higher than average retail goals
Front Desk Receptionist
The Green Spa
01.2014 - 01.2018
- First point of contact for all spa clients, handling check-in/out and retail needs
- Coordinated all incoming requests for booking appointments and collaborated with staff
- Addressed client concerns as the Client Coordinator
- Marketed and sold spa products based on individual client needs
Event Planner & Personal Assistant to Chef Wylie Dufresne
WD50
01.2010 - 01.2014
- Organized private dining events, VIP services, and press events
- Managed front of house issues related to VIP clients
- Collaborated closely with Chef Wylie to handle events, travel, and photo shoots/TV appearances
Education
Bachelor of Arts - Communications and Journalism
Brooklyn College
Brooklyn, NYNYC Esthetics And ITEC Licenses -
Christine Valmy International School
NYCCalifornia Esthetics License -
California Board of Barbering And Cosmetology
Skills
- Skincare Consulting
- Client Relations
- Content Creation
- Strong Presentation and Communication Skills
- Brand Representation
- Photography
- Event Planning
- Holistic and Medical Esthetics
Timeline
Client Relations and Lifestyle Photographer
Prima Pave Wines
01.2023 - Current
Skin Therapist
Dermalogica
01.2021 - Current
Holistic Esthetician
Savor Beauty
01.2018 - 01.2021
Front Desk Receptionist
The Green Spa
01.2014 - 01.2018
Event Planner & Personal Assistant to Chef Wylie Dufresne
WD50
01.2010 - 01.2014
Bachelor of Arts - Communications and Journalism
Brooklyn College
NYC Esthetics And ITEC Licenses -
Christine Valmy International School
California Esthetics License -
California Board of Barbering And Cosmetology
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