Hi, I’m
Ogunleye Mark
Kitchener,ON
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Summary
Goal-oriented individual versed in greeting high-volumes of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
1
Language
Work History
Dollarama
Sales Associate
02.2022 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
PrimusMack.Studio
Graphic & Web Designer
01.2021 - Current
Job overview
- Enhanced user experience by designing visually appealing and intuitive web interfaces.
- Developed custom graphics for websites, ensuring consistent branding and visual identity across all platforms.
- Implemented responsive design techniques to ensure optimal viewing on multiple devices and screen sizes.
- Designed interactive multimedia presentations to effectively communicate complex concepts during client meetings.
- Developed creative design for print materials, brochures, banners, and signs.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Developed creative design for print materials, banners and signs.
PrimusMack.Studios
Tailor
01.2021 - Current
Job overview
- Provided high-quality alteration and repairs for clothing and drapery.
- Enhanced customer satisfaction by providing personalized tailoring services and alterations.
- Repaired and replaced defective garment pockets, pocket flags and coat linings.
- Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
- Maintained sewing machines and equipment, ensuring optimal performance for precise workmanship.
- Created new garments based on established parameters or specific body measurements.
- Altered patterns to fit client requirements.
- Repaired garments and corrected construction mistakes.
- Managed inventory of fabric, threads, and other supplies to maintain adequate stock levels for timely project completion.
Metal Supermarkets
Customer Service Representative
04.2020 - 05.2022
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Implemented and developed customer service training processes.
Education
Conestoga College Institute of Technology And Advanced LearningKitchener, ON
Post Graduate Diploma from Financial Technology
05.2023
University Overview
- Study Abroad: Financial Technology Conestoga College,Kitchener
- Recipient of Best Volunteer in the woman of Dignity International, [fall, 2023]
Prime Focus High School
High School Diploma
07.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
- Computer Proficiency
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office Suite
- Microsoft PowerPoint
- Branding and Identity
- Administrative Support
Languages
English
Full Professional
Timeline
Sales Associate
Dollarama
02.2022 - Current
Graphic & Web Designer
PrimusMack.Studio
01.2021 - Current
Tailor
PrimusMack.Studios
01.2021 - Current
Customer Service Representative
Metal Supermarkets
04.2020 - 05.2022
Conestoga College Institute of Technology And Advanced Learning
Post Graduate Diploma from Financial Technology
Prime Focus High School
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeInternshipContract WorkLocation Preference
RemoteOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company Retreats4-day work weekPaid time off401k matchWork from home optionPersonal development programsAccomplishments
- Collaborated with a team of 40 in the development of an e-commerce mobile application.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Adobe illustrator microsoft excel microsoft word adobe photoshop
Similar Profiles
Hirali RabariHirali Rabari
Store Associate at DollaramaStore Associate at Dollarama
Arjun Nandanath MadathilArjun Nandanath Madathil
SAP ABAP Consultant at DollaramaSAP ABAP Consultant at Dollarama
MARCELA GARCIAMARCELA GARCIA
Cashier/ Merchandiser at DollaramaCashier/ Merchandiser at Dollarama
Sahil AhmedSahil Ahmed
Store Associate at DollaramaStore Associate at Dollarama
Abdullah Al-MusawiAbdullah Al-Musawi
Pharmacy Assistant at WalmartPharmacy Assistant at Walmart