Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Healthcare Recruiter
Cross Country Healthcare
Remote
05.2022 - 06.2025
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Developed and implemented onboarding and orientation programs for new employees.
Conducted reference checks, background screening, and other pre-employment checks to verify information on the applicant's resume.
Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Assisted with writing job postings and job descriptions for boards.
Developed and implemented corrective action plans for non-compliance issues.
Recruiter
Great Hire Human Resources Solutions
05.2021 - 05.2022
Coordinated with hiring managers to define role requirements, aligning expectations and facilitating targeted recruitment strategies.
Sourced, screened, recruited qualified potential employees through Indeed and ZipRecruiter
Screened applicant resumes and coordinated both phone and in-person interviews
Delivered friendly assistance with new hires throughout the hiring process
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Quickly learned new skills and applied them to daily tasks improving efficiency and productivity
Supervised work or contracted employees to keep on task for timely completion.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Business Development Associate
American Direct Funding
10.2017 - 04.2021
Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth
Streamlined data management processes, enhancing accuracy and efficiency in client records and improving operational workflows.
Created reports based on up-to-date data to inform business decisions
Reviewed and updated client correspondence files and database information to maintain accurate records.
Recruited and trained high-performing team members, maintaining optimized customer service.
Mentored junior team members, cultivating a collaborative environment that bolstered overall team performance.
Innovated strategies to accomplish objectives and boost long-term profitability
Teller
Bank of America
03.2016 - 09.2017
Promoted products or services to each customer to consistently achieve sales targets
Executed customer transactions, including deposits, withdrawals, monev orders and checks
Maintained friendly and professional customer interactions
Identify sales opportunities and referred customers to branch partners in financial services
Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Sales Representative
MetroPCS
11.2012 - 03.2016
Answered questions about store policies and addressed customer concerns
Used consultative sales approach to understand customer needs and recommend relevant
Balanced and organized cash register by handling cash, counting change and storing coupons
Trained new associates on cash register operations, conducting customer transactions and balancing drawers
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.