Leydi Penuela

• Created a positive shopping experience for each customer through effective communication skills.
• Provided customers with product advice and recommendations based on their individual needs.
• Assisted in opening and closing procedures including counting money drawer contents at end of shift.
• Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
• Finalized purchases and processed payments.

I carried out customer service activities by phone and in person, pre-quotes and follow-up until the client

subscribed to the agency, filing, payments, updating client information, requests for updating vehicle photos as

well as taking the photos, sending congratulation cards, constant follow-up of payments and insurance renewals

with calls and emails from Farmers and other affiliated agencies. All other activities suggested by my boss.

I performed functions such as: External and internal customer service, i did sales activities for internal and

external customers of the store especially the Shiseido, managed the cashier, inventories as well, opened

and closed the counter, among other activiti