CBP Officer with 13 years experience with CBP with a proven track record in managing time, resources, personal caseload & files, who enjoys mentoring, guiding & training, enhancing operational efficiency. Skilled in case processing, maintaining effective communication, contributing to successful case outcomes & team collaboration to support the CBP Mission & CEU goals and objectives.
Overview
14
14
years of professional experience
Work History
CBP Officer-Criminal Enforcement Unit
Customs and Border Protection
10.2022 - Current
Collaborate with law enforcement agencies to enhance security measures and share intelligence on potential threats.
Interview potential Defendants and Material Witnesses for case processing in preparation to submit a criminal case the U.S. Attorney's Office.
Use appropriate Chain-of Custody protocols for preservation of evidence.
Use appropriate protocols and procedures for seizure of vehicles, cell phones and other evidence.
Wrote detailed reports of investigation, to include the linkage of persons/cases to identify larger smuggling groups.
Analyzed data trends related to smuggling attempts for dissemination to Task Force Officers and Intel Officers.
Led training sessions for new officers on the Midnight Shift regarding protocols, procedures, and operational best practices.
Supervisory CBP Officer CEU - Temporary Promotion
Criminal Enforcement Unit- US Customs
05.2024 - 08.2024
Oversaw vetting of potential case work
Oversaw the application of appropriate charges for criminal cases
Reviewed and approved/rejected SEACATS events for criminal cases and NCIC State/Federal Warrants.
Reviewed Reports of Investigation written by officers, prior to submission of case files.
Maintained communication Downtown Liaison Officers regarding case processing issues and areas needing improvement
Maintained positive and open communication with Port Managers when necessary
When necessary, coordinated transports to various detention facilities
Used limited resources, in reference to staffing shortages, effectively to maintain the ability to process criminal cases in a timely manner.
Addressed Officer issues and encouraged open communication to resolve situations, and find solutions to potential future issues.
Customs and Border Protection Officer - San Ysidro
Customs and Border Protection
08.2022 - 10.2022
Conducted thorough inspections of vehicles and cargo to ensure compliance with federal regulations.
Analyzed documentation for accuracy, identifying discrepancies and ensuring proper processing protocols.
When assigned as lead, provided clear instructions and expecations to officers assigned to my area
Ensured efficient and thorough inspections of vehicles and persons
Supervisory CBP Officer - Temporary Promotion
Customs and Border Protection
05.2022 - 08.2022
Oversaw passenger processing conducted by officers in Pedestrian or Vehicle inspection areas.
Created and maintained daily placement schedules for various shifts
Followed Port Closing procedures at 2200 hours, ensured port was left secured and turned over security responsibility to GSA Officers.
When assigned to Day Shift, arrived early and followed Port opening procedures.
Maintained daily communication with Government of Mexico Counterparts (Mexican Aduana/INAMI, Tecate Municipal Police) and assisted in planning/preparing for intergovernmental/agency meetings held at the Port
Maintained communication with U.S. Border Patrol, San Diego Sheriff (Operation Stonegarden), and California Highway Patrol, who overlap jurisdiction around the Tecate Port of Entry.
Oversaw response to Medical emergencies, coordinated with CAL-FIRE Medic 31 for transport of medical emergencies via helicopter (landing at the Tecate POE)
Wrote and sent bullets to SDOC for Limited dissemination for Medical situations, excess of 120minute wait times, and other pertinent situations.
When assigned as acting Watch Commander, I would submit the required reports using appropriate reporting systems: BWT, ETAP
When assigned as acting Watch Commander, I submitted End of Shift Reports/logs and submitted for approval and review by chain-of-command managers.
Customs and Border Protection Officer
Otay Mesa Port of Entry
02.2012 - 05.2022
Learned and applied customs regulations to ensure compliance during inspections.
Assisted in processing travelers and cargo through designated checkpoints.
Observed and reported suspicious activities to maintain security protocols.
Participated in training sessions focused on border safety procedures and technologies.
Utilized inspection tools to examine goods, ensuring adherence to legal standards.
Maintained accurate records of inspections and interactions for reporting purposes.
Developed understanding of various cultural practices to enhance communication with travelers.
CBP Officer- Admissibility Enforcement Unit
Customs and Border Protection
03.2015 - 03.2020
Processed immigration violations (fraud, imposters, overstays) appropriately: Expedited Removals, Credible Fear, NTA's, Unaccompanied minors, Visa Waiver refusals, and Paroles.
Wrote G-166s, reports of Investigation and processed administrative Alien Smuggling cases, applying administrative charges, penalties, to include seizure and commercial tows of vehicles.
Using interview skills, detected inconsistencies in information gathered from travelers/detainees.
Used automated systems to run queries and gather pertinent information to assist in applying appropriate adverse actions.
Used appropriate Pat-down/Detention/Transport protocols when interacting with detainees/travelers.
Supervisory CBP Officer- Temporary Promotion
Customs and Border Protection
03.2018 - 06.2018
Managed daily schedules in COSS and filled overtime vacancies across various shifts, both in the Admissibility Enforcement Unit (AEU) and in Passenger Processing environments.
Had positive and open communication with officers, and other managers (Branch Chiefs, Watch Commanders, etc.).
Managed officers at various locations and assisted with maintaining a steady and streamlined flow when processing people and vehicles.
Trained new officers on best practices for border security and customs enforcement protocols.
Mentored junior staff on investigative techniques, fostering a culture of continuous learning and improvement within the team.
Maintained a high level of professionalism in high-pressure situations, effectively managing confrontations with non-compliant individuals.
Addressed officer issues with professionalism and support, empowering the officer to take responsibility for their progress and development.
When assigned to AEU, reviewed case files for approval, maintained UAC portal information, ordered food from appropriate vendors to maintain sufficient on hand for in-custody detainees.
Approved overtime tickets
Approved or declined leave requests
Education
Advanced Enforcement Operations Training Program
San Diego Field Office
San Ysidro, CA
09-2023
Detection of Deception & Eliciting Training
FLETC
Glynco, Ga
10-2019
Field Training Officer Qualification Course
FLETC
Glynco, Georgia
04-2016
Skills
Task delegation
Teamwork and collaboration
Problem-solving
Time management
Multitasking
Organizational skills
Timeline
Supervisory CBP Officer CEU - Temporary Promotion
Criminal Enforcement Unit- US Customs
05.2024 - 08.2024
CBP Officer-Criminal Enforcement Unit
Customs and Border Protection
10.2022 - Current
Customs and Border Protection Officer - San Ysidro
Supervisory Customs and Border Protection Officer at U.S. Customs and Border ProtectionSupervisory Customs and Border Protection Officer at U.S. Customs and Border Protection