Developed strong communication and interpersonal skills by interacting with diverse clientele, resolving conflicts, and addressing customer concerns with professionalism and tact.
Demonstrated organizational prowess by multitasking effectively and maintaining a welcoming atmosphere, which significantly increased customer satisfaction ratings.
Collaborated with team members to implement efficient service strategies, enhancing workflow and fostering a cooperative work environment.
Assistant Case Worker
Collaborative Justice Program
Ottawa, ON
07.2024 - 09.2024
Client Assessment and Support: Conduct initial assessments and provide ongoing support to ensure clients meet program requirements
Case Management: Maintain accurate case files and update records regularly
Collaboration: Coordinate with court officials, law enforcement, and social service agencies to support clients
Head Lifeguard
Y Country Camp
Huberdeau, QC
06.2023 - 08.2023
Supervise Lifeguards: Oversee and manage the lifeguard team to ensure the safety of all campers during water activities
Emergency Response: Lead and coordinate emergency responses for any water-related incidents
Child Care: Provide general care and supervision for campers, ensuring their safety and well-being at all times
Peer Tutor
Bialik Highschool
Montreal, QC
08.2019 - 03.2020
Tutoring: Provide academic assistance to fellow students in various subjects
Study Strategies: Help students develop effective study habits and skills
Support: Encourage and motivate peers to achieve their academic goals
Education
BA - Criminology and Criminal Justice
Carleton University
Ottawa, ON
04.2025
Skills
Accountability
Organization
Critical Thinking and Judgment
Problem-Solving
Interpersonal Skills
Active Listening and Learning
Volunteer Experience
Relay For life: Head of Community Outreach. As Head of Community Outreach for Relay for Life, I spearheaded initiatives to engage and mobilize the community, organizing events and partnerships that contributed to raising over $100,000 for cancer research.
Job Shadow Program| Carleton University: I participated in a comprehensive job shadow program, providing the opportunity to observe and engage with a practicing lawyer. I developed a deeper understanding of legal principles and practices, as well as the daily responsibilities and challenges faced by legal professionals.
Innocence Project | Program Member: I compose compelling emails and correspondence to raise awareness about wrongful convictions, highlighting the urgency of each case and the profound impact on the lives of the accused.
MADA Volunteer: I coordinated food, clothing and household items for disadvantaged individuals and families.
Student Leadership Injury Prevention Program (SLIPP): I was the leader of the "drunk driving" committee. I educated peers and classmates about the risks of drunk driving. My committee created posters and workshops to convey our message.
Cummings Centre - LEDA (Leadership,Education,Development,Education): I was in charge of the charity "Meals on Wheels" where I bagged groceries for underprivileged elderly and delivered them weekly.
Awards
Dean's Honour List, Carleton University 2022-2023 & 2023-2024
Chalmers Jack MacKenzie Scholarship, Carleton University, 2024
Henry Marshall Tory Scholarship, Carleton University, 2023
Pauline Jewett Award, Carleton University, 2022
International Moot Court - Debating experience: I debated in two international debating competitions where my team won first place both years. I was awarded “best responder”.