Lexi Quartermain
London,ON
Summary
An experienced and hardworking individual, capable of on-the-fly problem solving, staying on task, co-operating with others to accomplish goals, and staying positive the whole time. Each new day is an opportunity to improve existing knowledge and skills and pick up a few new ones along the way. Able to tackle any obstacle presented with the right attitude and a little know-how.
Overview
11
11
years of professional experience
Work History
Sales Associate
The Bloomin Bog
04.2024 - 08.2024
- Helped customers locate products and checked store system for merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Prioritized helping customers over completing other routine tasks in store.
- Multiple recognitions as "Employee of the Month" for sales excellence.
Travel Consultant
Cloud5 Communications
10.2022 - 09.2023
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
Inventory Controller
Orgill Canada
04.2015 - 10.2021
- Completed physical inventory counts each month.
- Enhanced inventory accuracy by implementing efficient tracking and organization systems.
- Maintained compliance with industry regulations related to inventory control, warehousing safety standards, and reporting requirements.
- Collaborated with supply chain management.
Sales Associate
The Source (Bell) Electronics
10.2013 - 04.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Westlane Secondary School
Niagara Falls, ON06-2012
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing Personality
- Conflict Resolution
Timeline
Sales Associate
The Bloomin Bog
04.2024 - 08.2024
Travel Consultant
Cloud5 Communications
10.2022 - 09.2023
Inventory Controller
Orgill Canada
04.2015 - 10.2021
Sales Associate
The Source (Bell) Electronics
10.2013 - 04.2015
High School Diploma -
Westlane Secondary School
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