Lexi Garcia
Lake Elsinore
Summary
Dynamic Sales Associate with a proven track record at Postal Annex and The UPS Store Inc., excelling in customer service and problem-solving. Skilled in cash handling and fostering teamwork, I've significantly contributed to sales growth and customer satisfaction. Expert in managing high-stress situations, ensuring operational efficiency and excellence in service.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Postal Annex
02.2024 - 09.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Sales Associate
The UPS Store Inc.
10.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Store Front Cashier
Ono Hawaiian BBQ
04.2020 - 10.2022
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Called for back up cashiers during peak times to minimize wait time for customers.
- Maintained a clean and organized work environment for increased efficiency and productivity.
Store Front Cashier
Aloha Hawaiian BBQ
02.2019 - 10.2019
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Savanna High School
Anaheim, CA05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Stocking and receiving
- Store opening and closing
Certification
-Live Scan Certified
Timeline
Sales Associate
Postal Annex
02.2024 - 09.2024
Sales Associate
The UPS Store Inc.
10.2022 - 12.2023
Store Front Cashier
Ono Hawaiian BBQ
04.2020 - 10.2022
Store Front Cashier
Aloha Hawaiian BBQ
02.2019 - 10.2019
High School Diploma -
Savanna High School
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