Lexa Lavie
Mississauga,Ontario
Summary
Seeking a full-time position that provides opportunities for growth, fosters creativity, and encourages collaboration in a dynamic environment. Fluent in French and English, ensuring precise communication, bridging cultural divides with reliability and expertise. Strong leader and problem-solver that uses independent decision-making skills and sound judgment to positively impact company success. Documented strengths in building and maintaining relationships with diverse range of stakeholders in interactive, fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Scaddabush Italian Kitchen & Bar
09.2023 - 12.2023
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Boston Pizza
09.2022 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Hostess
Scaddabush Italian Kitchen & Bar
05.2022 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted managers with quickly resolving service-and food-related issues.
Gym Supervisor
Balls of Fun Inc.
06.2020 - 10.2021
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Provided enthusiastic customer service to families who came to play at the gym.
Bakery Associate
Truscott Italian Bakery
05.2017 - 03.2020
- Developed a strong knowledge of product offerings to confidently answer customer inquiries and provide recommendations when needed.
- Served as a mentor for new hires, sharing expert knowledge of bakery operations and techniques while promoting teamwork and collaboration.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
Education
Honours Bachelor of Arts -
University of Toronto
Mississauga, ON06.2023
High School Diploma -
Iona Catholic Secondary School
Mississauga, ON06.2019
Skills
- Bilingual in French and English
- Teamwork and Collaboration
- Time Management
- Conflict Resolution
- Multitasking Abilities
- Attention to Detail
- Reliability
- Organizational Skills
- Staff Training
- Sales expertise
Certification
- CPR
- First Aid
- Smart Serve
- WHMIS
- 4 Step Safety Awareness
Personal Interests
- Volunteering
- Hiking
- Cooking
References
References available upon request.
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server
Scaddabush Italian Kitchen & Bar
09.2023 - 12.2023
Server
Boston Pizza
09.2022 - 09.2023
Hostess
Scaddabush Italian Kitchen & Bar
05.2022 - 08.2022
Gym Supervisor
Balls of Fun Inc.
06.2020 - 10.2021
Bakery Associate
Truscott Italian Bakery
05.2017 - 03.2020
Honours Bachelor of Arts -
University of Toronto
High School Diploma -
Iona Catholic Secondary School
- CPR
- First Aid
- Smart Serve
- WHMIS
- 4 Step Safety Awareness
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