Lewis J. Aviles
Citrus Heights
Summary
IT professional with hands-on experience ready to contribute to technical projects and support. Skilled in troubleshooting, network configuration, and software development. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving skills, and proactive approach to challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security
Sacramento, CA
08.2024 - Current
- Conducted regular patrols, identifying potential hazards and reporting incidents promptly.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with law enforcement during emergency situations to maintain public safety.
- Managed access control for visitors and employees, verifying credentials effectively.
- Maintained surveillance equipment, ensuring functionality for optimal security operations.
Logistics Readiness Airman
Air Force
Travis AFB, CA
07.2021 - Current
- Coordinated logistics operations to ensure timely delivery and readiness of supplies.
- Assisted in inventory management, tracking stock levels to prevent shortages.
- Conducted equipment inspections to maintain compliance with safety standards.
- Facilitated communication between teams to streamline operational workflows.
- Utilized logistics software to monitor shipments and analyze performance metrics.
Shift Leader
Jamba Juice
Sacramento, CA
09.2019 - 07.2021
- Trained and mentored new team members on product preparation and customer service techniques.
- Coordinated shift schedules to optimize workforce efficiency and meet customer demand.
- Enhanced customer satisfaction through proactive engagement and resolution of inquiries.
- Supervised daily operations, ensuring adherence to quality and safety standards.
Education
Bachelor of Science - Information Technology
Southern New Hampshire University
Hooksett, NH10-2026
Skills
- Customer support
- Technical troubleshooting
- Microsoft windows and office
- Teamwork and collaboration
- Attention to detail
- Hardware and software configuration
Certification
Studying for CompTIA A+ certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Allied Universal Security
08.2024 - Current
Logistics Readiness Airman
Air Force
07.2021 - Current
Shift Leader
Jamba Juice
09.2019 - 07.2021
Bachelor of Science - Information Technology
Southern New Hampshire University