Lewis Toro
San Bernardino
Summary
An Operations Manager with extensive experience in the telecommunications industry. Applies excellent customer service and problem-solving skills to improve business outcomes. Continually focused on quality and detail to enhance process improvement. Key skills: Network Architecture | Operations | Technology Solutions | Communication | Problem Solving Project Management | Reporting, Analysis & Insights | Leadership | Equipment Maintenance |WAN-LAN Wireless | Routers & Switches | Warehouse Manager
Overview
23
23
years of professional experience
Work History
Telecommunications Operations Manager
Ericsson
08.2010 - Current
- Managed AT&T/TMO/VZW Tower break-fix project
- Coordinator scheduling, invoicing, and pricing
- Managed AT&T/TMO/VZW PIM Testing project
- Coordinator scheduling, invoicing, and pricing
- Managed T-Mobile Tower Build, break-fix project
- Coordinator scheduling, invoicing, and pricing
- Managed T-Mobile Tower Build Crew
- Managed Warehouse Manager role
- Support Verizon Tower Build, Coordinator scheduling, invoicing, and pricing
- Coordinated all Ericsson Tower and AWP, onboarding, scheduling, ordering, inventory, and invoicing
- Support SoCal Market internal IT and Pilot testing
- Support Database Training for SoCal Region
- To include on field quality support
- Manage and Support SoCal Fleet and Trailer assignments
- Preformed Cell Site Maintenance
- Preformed equipment upgrades
- Maintained Market Data, Reports, Database, Projections, Trackers
- Preformed Semi and Annual site audits
- Performed Sprint CDMA, LTE, FDD, TDD, 2.5-WiMax installation, troubleshooting, Commissioning, and drive testing for 4G
- Performed Sprint CDMA, LTE and 2.5WiMax Site Integration
- Assisted Engineering, Network Deployment and Project Management
- Integrate and configure Microwave links, equipment utilized
- Dragon Wave, EBAND, Motorola
- Understanding Visio diagrams and implementing new link/Path.
Coordinator/Team Manager
Clearwire
12.2009 - 08.2010
- Managed 40 Field Ops for daily duties
- Coordinated scheduling, invoicing, and pricing
- Managed War room activities
- Maintained Market Data, Reports, Database, Projections, Trackers
- Performed WiMAX installation, troubleshooting, Commissioning, and drive testing for 4G
- Performed WiMAX Site Integration
- Assisted Engineering, Network Deployment and Project Management
- Updated market Visio’s and IP Tables
- Extensive troubleshooting for WiMAX 4G Network, reconfigured T1 mapping and software for upgrade, call testing.
Nortel Field Technician
Verizon
11.2008 - 12.2009
T-Mobile Field Technician
TEKsystems
05.2008 - 11.2008
Nokia Node B Engineer
Parsons Exi
03.2008 - 05.2008
Nokia Field Technician
JM3
09.2007 - 01.2008
Regional Site Engineer
Nokia Inc
02.2006 - 08.2006
Nokia BTS Field Engineer
Contractor
08.2000 - 02.2006
Education
No Degree - Business Administration And Management
Chaffey College
Rancho Cucamonga, CA02.2007
Skills
- Knowledge of P/C word processing, business correspondence and spreadsheet manipulation
- Proficient in Microsoft Windows, Word, Excel, Access, and Internet/Email
Education Training
- Certificate, Installation Quality, GSM-CDMA-UMTS-FLEX. Nokia, RBS, and Nortel.
- Certificate, CCNA level 1.
- Certificate, RBS installation, WCDMA and LTE Commissioning.
- Certificate, CPR. First Aid.
- Certificate, Business Management, Victor Valley College.
- Certificate, Basic Wildlife Fire Technology, Victor Valley College.
- Certificate, Guidance, Victor Valley College.
- Certificate, Manage Multiple Projects, Meet Deadlines, Achieve Objectives.
Personal Information
Title: Telecommunications Operations Manager
Timeline
Telecommunications Operations Manager
Ericsson
08.2010 - Current
Coordinator/Team Manager
Clearwire
12.2009 - 08.2010
Nortel Field Technician
Verizon
11.2008 - 12.2009
T-Mobile Field Technician
TEKsystems
05.2008 - 11.2008
Nokia Node B Engineer
Parsons Exi
03.2008 - 05.2008
Nokia Field Technician
JM3
09.2007 - 01.2008
Regional Site Engineer
Nokia Inc
02.2006 - 08.2006
Nokia BTS Field Engineer
Contractor
08.2000 - 02.2006
No Degree - Business Administration And Management
Chaffey College
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