Lewis Nguyen

• Worked as support for Psychiatrists, providing assistance as necessary. Including verifying patient notes were completed properly, ensuring medicine orders were created before expiration dates, and creating day to day schedules.
• Verified time sheets were completed, ensuring contracted workers were paid correctly on time.
• Communicate with supervisors when mistakes were found, ensuring resolution was achieved to avoid fines for the institution.

· Entrusted with supervising daily store operations, including navigating through unforeseen challenges such as adapting to internet failure which led to having to calculate all purchases by hand.

· Successfully managed and coordinated multiple shifts in the absence of store manager, ensuring uninterrupted store operation and customer service.

· Handled pivotal roles in food prep, customer service, and sales, serving over 100 customers daily and maintaining a 98% satisfaction rate.

· Contributed to an increase in monthly sales through efficient service and product management.

· Collaborated with multiple vendors daily to uphold high-quality product standards, ensuring product satisfaction and consistently meeting daily quality goals.

· Led and mentored a team of 15+ staff members, improving team efficiency through tailored training and guidance.

· Ensured preparation and cleanliness of 20+ tables daily, providing a welcoming and organized environment for incoming guests and enhancing their dining experience.

· Demonstrated acute time management skills by adeptly prioritizing tasks in a high-volume restaurant setting, contributing to an increase in service efficiency and guest satisfaction.

· Maintained clear and concise communication between customers and kitchen staff, prioritizing accuracy in order processing and preparation to minimize errors.

Was tasked with the key role of ensuring timely and precise order delivery, resulting in consistent positive feedback.