Levon Tshartaryan
SANFERNANDO
Summary
Operations-focused Business Manager and Founder with hands-on experience building and running businesses, managing daily operations, inventory, suppliers, and customer service. Skilled in team leadership, process optimization, sales strategy, and cost control to improve profitability and efficiency. Strong background in negotiation, logistics, and data-driven decision-making with an entrepreneurial mindset and proven ability to scale operations.
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
Work History
CEO
LT wholesale INC
Los Angeles
11.2024 - Current
- Founded and operated an e-commerce business specializing in product sourcing, branding, and sales on Amazon and eBay marketplaces.
- Managed end-to-end operations including product research, supplier negotiation, inventory management, and order fulfillment.
- Optimized product listings using SEO, professional branding, and pricing strategies to increase visibility and conversion rates.
- Handled customer service, returns, and account performance metrics to maintain high seller ratings and platform compliance.
- Developed marketing strategies including promotions, PPC advertising, and bundle offers to increase monthly revenue and customer retention.
- Analyzed sales data and trends to identify high-margin products and scale profitable listings.
Manager
ProCal Imaging INC
Los Angeles
08.2022 - 11.2024
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Manager
Ibiza Hotel & Spa
Yerevan, Armenia
05.2019 - 05.2020
- Led hiring, onboarding, and training for a team of 70+ employees
- Developed optimized shift schedules to maintain full coverage and labor efficiency
- Oversaw daily operations to ensure quality, timeliness, and compliance with standards
- Managed purchasing and vendor coordination for kitchen and bar supplies
- Controlled inventory systems to minimize loss and maximize cost efficiency
- Ensured all rooms and guest areas met cleanliness and quality standards at all times
- Addressed guest complaints and feedback promptly to maintain high satisfaction levels
- Implemented service improvements based on customer suggestions and satisfaction trends
- Oversaw kitchen operations with a focus on premium and specialty menu offerings
- Ensured consistent quality, presentation, and preparation of rare and high-end dishes
- Coordinated with chefs and staff to maintain culinary standards and timely service
- Monitored food safety, hygiene, and kitchen compliance with health regulations
- Managed ingredient sourcing to ensure availability of specialty and premium products
Education
BBA - Economics
Yerevan State University
Yerevan, Armenia 09.2008 - 06.2014
139
Yerevan, ArmeniaSkills
- E-commerce Operations & Marketplace Strategy
- Global Product Sourcing & Vendor Management
- Supplier Negotiation & Contract Pricing
- Inventory Planning, Logistics & Fulfillment Optimization
- Sales & Revenue Growth Strategy
- Digital Marketing & Product Listing SEO
- Data Analysis & Performance Metrics (KPIs)
- Customer Service & Account Management
- Pricing Strategy & Profit Margin Optimization
- Brand Development & Private Labeling
Languages
English
Professional
Russian
Native/ Bilingual
Armenian
Native/ Bilingual
Timeline
CEO
LT wholesale INC
11.2024 - Current
Manager
ProCal Imaging INC
08.2022 - 11.2024
Manager
Ibiza Hotel & Spa
05.2019 - 05.2020
BBA - Economics
Yerevan State University
09.2008 - 06.2014
139