Customer-focused and energetic hospitality professional with a strong background in delivering exceptional guest experiences. Skilled in front desk operations, conflict resolution, and multitasking in fast-paced environments. Known for a positive attitude, attention to detail, and a commitment to creating welcoming and memorable interactions for all guests.
I take great care in managing the reception area, where I warmly greet and attentively supervise each visitor—be it clients, children, or staff—as they arrive, during their stay, and upon their departure. My professional communication style is designed to foster a welcoming atmosphere, ensuring that every individual feels not just acknowledged but truly valued. I take pride in engaging with newcomers, approaching each interaction with genuine enthusiasm and readiness to assist with any inquiries, whether in person or over the phone. My goal is to guarantee that all visitors receive the support they need. To enhance their experience, I provide a selection of informative brochures and resources, along with clear and comprehensive directions to the appropriate agencies and services, making their visit as seamless and pleasant as possible.
Certificate of Appreciation
From Clerical Administrator and Regional Administrator Kristina Apresyan & Michael Rauso
"In recognition of your dedication and commitment to the office. Thank you for your dedication and exemplary customer service."