Levi Smith
Seaside
Summary
Versatile and dedicated professional with a background in tax preparation at Jackson Hewitt Tax Service, showcasing exceptional organizational skills and client communication. Excelled in maintaining confidentiality and accuracy, enhancing client satisfaction. Demonstrates strong teamwork and customer service abilities, with a deep understanding of tax law compliance.
Overview
17
17
years of professional experience
Work History
Tax Preparer
Jackson Hewitt Tax Service
12.2023 - 02.2024
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Sales & Service/Distribution Associate
USPS
06.2023 - 08.2023
- Sorted packages according to zip code.
- Delivered mail to PO Boxes.
Courtesy Clerk
Lucky
04.2017 - 06.2017
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Enlisted Soldier
US Army
06.2007 - 04.2008
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
Education
High School Diploma -
Palma High School
Salinas, CA06-2006
Skills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
- Client communication
- Data gathering
- Data inputting
- Tax law compliance
Languages
English
Native or Bilingual
Interests
- Autism with Co-occurring mental health
- Advocacy Work
- Social Work
- Disability Law
Timeline
Tax Preparer
Jackson Hewitt Tax Service
12.2023 - 02.2024
Sales & Service/Distribution Associate
USPS
06.2023 - 08.2023
Courtesy Clerk
Lucky
04.2017 - 06.2017
Enlisted Soldier
US Army
06.2007 - 04.2008
High School Diploma -
Palma High School
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