Productive Department Supervisor with dedication toward meeting company's expectations and reducing workplace issues. Strong conflict resolution, leadership, money handling and time management expertise. Outstanding computer and software skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Department Supervisor
Tracie Daniels
Richmond
06.2022 - Current
Supervised daily operations and staff activities in a fast-paced retail environment.
Managed inventory levels and ensured product availability for customer satisfaction.
Trained new employees on company policies and operational procedures effectively.
Department Supervisor
Tracie Daniels
Richmond
06.2022 - Current
Supervised daily operations and staff activities in a fast-paced retail environment.
Managed inventory levels and ensured product availability for customer satisfaction.
Addressed customer inquiries and resolved issues promptly to enhance service quality.
Ensured compliance with all safety regulations across the department.
Addressed employee issues and conflicts to provide input, feedback, and coaching.
Provided coaching and mentoring support to team members.
Trained new employees on company policies and operational procedures effectively.
Trained employees on new processes or procedures as needed.
Delegated tasks appropriate to individual employees to provide development opportunities.
Participated in weekly meetings with senior leadership teams to discuss progress.
Education
De-Anza High School College Prep
Pinole, CA
Skills
Team leadership
Leadership
Staff supervision
Employee training
Personnel training and development
Sales strategy
Sales growth
Customer service
Customer relations
Conflict resolution
Effective communication
Decision making
Problem solving
Time management
Multi-tasking mastery
Workplace safety
Forklift certification
Leadership skills
Forklift certification
Certification
Forklift, reach, op and ballymoore ceritifications and certified trainer for these machines