Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

LEVI MCMULDROCH

Kamloops,Canada

Summary

Proven Delivery Driver with a focus on timely deliveries and customer satisfaction. Proficient in efficient route planning and maintaining vehicle safety. Noted for reliability and exceptional service in high-pressure environments. Experienced in handling payment transactions and resolving customer issues positively.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
05.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Delivered packages to customer doorsteps and business offices
  • Contacted customers prior to delivery to confirm and coordinate delivery times
  • Loaded truck and properly secured items to prevent damage for deliveries

Front Desk Receptionist

Travel Lodge
01.2020 - 03.2022
  • Managed front desk operations by greeting guests and overseeing check-in processes with engaging conversations.
  • Handled inquiries through multi-line phone system, ensuring proper call transfers to departments.
  • Quickly resolved customer issues while escalating significant problems to supervisor as needed.
  • Established efficient filing systems to maintain organized files and records.
  • Leveraged internal software for seamless processing of reservations, check-ins, and check-outs.
  • Collected all necessary deposits, fees, and payments from guests accurately.
  • Regularly updated customer information in room system based on changes in accommodations.

Barber

Tommy Guns
01.2018 - 05.2021
  • Used clips and shears to complete various types of fades, shaves and cuts
  • Styled hair according to customer preferences
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Answered incoming telephone calls and scheduled appointments for clients
  • Educated customers on products to maximize benefits
  • Completed full and partial shaves with clippers and standard and straight razors
  • Managed business customer service, responding to requests and concerns promptly
  • Consulted with clients to assess personal style preferences and unique needs
  • Consistently received positive performance reviews from guests
  • Counted and documented opening and closing cash amounts daily
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales

Server

Pizza Hut
2012 - 2014
  • Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
  • Trained and mentored new staff on menu items, service protocols, and best practices.
  • Coordinated food delivery and ensured timely service during peak hours to optimize efficiency.
  • Managed cash register operations, processed payments accurately, and maintained financial records.
  • Implemented strategies for upselling menu items, contributing to increased sales and revenue growth.
  • Resolved customer complaints promptly to maintain positive relationships and repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma - undefined

South Kamloops Secondary
Kamloops

Skills

  • Payment Processing
  • Customer Service-Oriented
  • Scheduling and Calendar Management
  • Documentation and Reporting
  • Multitasking and Prioritization
  • Attention to Detail
  • Verbal and Written Communication
  • Positive Attitude and Energetic
  • Customer Complaint Resolution
  • Reliable and Punctual
  • Computer Proficiency
  • Courteous and Professional

Languages

English
Full Professional

Certification

Serving it right

Food safe

Timeline

Delivery Driver

Amazon
05.2020 - Current

Front Desk Receptionist

Travel Lodge
01.2020 - 03.2022

Barber

Tommy Guns
01.2018 - 05.2021

High School Diploma - undefined

South Kamloops Secondary

Server

Pizza Hut
2012 - 2014

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LEVI MCMULDROCH