Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Reliable person with excellent time management skills.
Overview
6
6
years of professional experience
Work History
Waiter
Grumpys Grill
09.2022 - Current
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Used cash registers and credit card machines to cash out customers.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Processed orders and sent to kitchen employees for preparation.
Swamper
Salmons Transfer Ltd
07.2018 - 07.2022
Traveled on trucks with drivers to assist with loading, unloading and maintenance.
Worked alongside team to accomplish work goals according to schedule.
Loaded, unloaded, and moved material to and from storage and production areas.
Understood and followed verbal and written instructions to complete work correctly.
Prepared job sites by removing debris and setting up materials and tools.
Cook
Little Caesars
01.2018 - 07.2018
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared food items in compliance with recipes and portioning control guidelines.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Kept kitchen clean and organized by performing daily maintenance tasks.