Levi Beck
Cherry Valley
Summary
Dynamic and results-driven professional with experience as a Shift Leader in Training at Taco Bell, excelling in customer satisfaction and team collaboration. Proven ability in workplace safety and peer coaching, enhancing service quality and operational efficiency. Recognized for resolving customer complaints effectively, contributing to improved guest experiences and satisfaction ratings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader in Training
Taco Bell
03.2024 - 06.2025
- Assisted in managing inventory levels, restocking supplies as needed.
- Promoted excellent customer service among team members, resulting in increased customer satisfaction ratings.
- Trained new team members on food safety protocols and operational procedures.
- Handled customer complaints professionally and efficiently, working towards satisfactory resolutions that maintained positive relationships with patrons.
- Coordinated kitchen activities with front-of-house staff for seamless service.
- Oversaw cash handling procedures at the end of each shift, guaranteeing accuracy in financial reporting and proper security measures were taken.
Sales Associate
True Value Hardware Store
08.2022 - 02.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained store organization and cleanliness, ensuring appealing merchandise displays.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
BS, Aviation-Flight
Beaumont High School
Beaumont, CA06-2029
Skills
- Workplace safety
- Teamwork
- Peer coaching
- Problem-solving abilities
Certification
Food Handlers Certificate
Timeline
Shift Leader in Training
Taco Bell
03.2024 - 06.2025
Sales Associate
True Value Hardware Store
08.2022 - 02.2024
BS, Aviation-Flight
Beaumont High School
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