Levente Farkas
Summary
Personable and dedicated server with 7+ years in providing exceptional customer service to diners, memorizing menus , and fulfilling food and drink orders . Highly skilled at adhering to rigorous food safety policies and procedures , fostering enduring relationships with regular patrons , and employing upselling techniques to enhance sales. Adept at managing payment processing and cash handling , overseeing multiple tables simultaneously , and fostering seamless collaboration within teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Assistant
Esther Gombor
Toronto, ON
05.2023 - Current
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Enhanced my clients satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple taskl simultaneously without compromising quality.
- Resolved clients complains promptly and professionally to maintain positive reputation.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Bartender/Restaurant Server
Shoeless Joes Sports Bar And Grill
Esplanade Toronto
09.2023 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Server
SuperFresh
Toronto, ON
08.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Senior Flight Attendant
Ryanair
Europe
03.2013 - 11.2021
- Resolved passenger conflicts and medical emergencies during flights.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated seamless customs clearance for international travelers through accurate completion of required documentation.
- Served as brand ambassador for the airline company at various events, promoting positive image among stakeholders within the industry.
- Demonstrated cultural sensitivity while interacting with diverse clientele from around the world, adapting communication style accordingly.
Education
Bachelor of Arts - Classical Dancing
Hungarian Dance Academy
Budapest, HungaryAssociate of Applied Science - Cocktail History, Creation
Bacardi Planet Bartender School
Budapest, HU2021
Associate of Applied Science - Flying
Ryanair Flight Attendant School
Manchester , UK2009
Skills
- Multitasking and Organization
- Time management expertise
- Strong Work Ethic
- Customer service expertise
- Menu Memorization
- Sales expertise
- Strong Problem Solver
- Attention to Detail
- Liquor, beer, and wine knowledge
- Outgoing Personality
Certification
- SmartServe License - expire date: 08/2027
- Licensed Bartender
Timeline
Bartender/Restaurant Server
Shoeless Joes Sports Bar And Grill
09.2023 - 04.2024
Personal Assistant
Esther Gombor
05.2023 - Current
Server
SuperFresh
08.2022 - 06.2023
Senior Flight Attendant
Ryanair
03.2013 - 11.2021
Bachelor of Arts - Classical Dancing
Hungarian Dance Academy
Associate of Applied Science - Cocktail History, Creation
Bacardi Planet Bartender School
Associate of Applied Science - Flying
Ryanair Flight Attendant School