Levana Chanthavong
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Truck Dispatcher
Furnasman Heating And Air Conditioning
09.2022 - Current
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Scheduled and organized delivery routes.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Managed customer accounts and invoicing.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
Office Manager
Furnasman Heating And Air Conditioning
09.2019 - 09.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Administrative Assistant
Furnasman Heating And Air Conditioning
09.2018 - 09.2019
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Administrative Assistant
Red River College of Applied Arts, Science And Technology
Winnipeg, MB06.2015
Skills
- Strong Communication Skills
- Stress Tolerance
- Deadline-oriented
- Cost control measures
- Customer Service
- Microsoft Office
- Data Entry
- Organization skills
- Time Management
- Billing and Invoicing
- Bank Deposits
- Listening Skills
Languages
English
Full Professional
Timeline
Truck Dispatcher
Furnasman Heating And Air Conditioning
09.2022 - Current
Office Manager
Furnasman Heating And Air Conditioning
09.2019 - 09.2021
Administrative Assistant
Furnasman Heating And Air Conditioning
09.2018 - 09.2019
Administrative Assistant
Red River College of Applied Arts, Science And Technology