Summary
Overview
Work History
Education
Skills
Timeline
Generic

Letitia D. Wells

Rancho Belago

Summary


Professional administrative support specialist with strong focus on accuracy and efficiency. Skilled in managing office tasks, coordinating schedules, and maintaining records, ensuring smooth operations. Known for teamwork and adaptability, consistently delivering high-quality results in dynamic environments. Dependable and resourceful, excelling in communication and problem-solving.

Overview

31
31
years of professional experience

Work History

Substitute Clerk III, Secretary III,

Moreno Valley Unified School District
08.2018 - Current
  • Support clerical and administrative staff
  • Assist parents and students
  • Answer phones, file, and direct foot traffic
  • Organized events such as meetings, seminars, and workshops, ensuring smooth execution of all logistics involved.
  • Provided exceptional customer service to both internal and external stakeholders, fostering positive relationships and enhancing company reputation.
  • Managed schedules and appointments, ensuring optimal use of time for staff members.
  • Enhanced office efficiency by organizing files and streamlining administrative processes.
  • Contributed to maintaining a clean, organized workspace promoting an overall positive work environment.
  • Handled incoming calls professionally, directing callers to appropriate personnel or providing relevant information as needed.
  • Coordinated travel arrangements for employees including booking flights, hotel accommodations, car rentals resulting in cost savings.
  • Expedited delivery times by promptly processing outgoing mail/packages using various couriers according to specific needs.
  • Input data into spreadsheets and databases.

Teller/Service Specialist/Personal Banker

Bank Of America
11.2007 - 01.2013
  • Customer Service
  • Balance and maintain account information
  • Answer phones and assist with lobby traffic
  • Provide information on bank policies and procedures
  • Compiled sales data monthly
  • Collected monies and maintained records.

Teller/Financial Service Rep./Assist. Manager/Lead Loan Officer

Arrowhead Credit Union
02.1994 - 01.2004
  • Supervised 10-15 employees
  • Maintained HR files, administered employee reviews
  • Approved and denied consumer loans
  • Compiled statistical data reports
  • Open and closed banking facilities
  • Managed cash ordering for branch/as well as ATM’s
  • Referred members to programs that were offered based on their needs
  • Instructed the loan portion of new FSR classes

Education

Diploma -

Eisenhower High School
Rialto, Ca

Skills

  • Excellent customer service skills
  • Experienced in collaborating with diverse student and staff populations
  • Proficient in multitasking and deadline management
  • Basic accounting and finance knowledge
  • Excellent oral and written communication skills
  • Strong keyboarding and computer skills
  • Filing systems
  • Administrative tasks

Timeline

Substitute Clerk III, Secretary III,

Moreno Valley Unified School District
08.2018 - Current

Teller/Service Specialist/Personal Banker

Bank Of America
11.2007 - 01.2013

Teller/Financial Service Rep./Assist. Manager/Lead Loan Officer

Arrowhead Credit Union
02.1994 - 01.2004

Diploma -

Eisenhower High School

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Letitia D. Wells