Summary
Overview
Work History
Education
Skills
Timeline
Generic

Letisha Garcia

Hollister

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Radiology Clerk

Hazel Hawkins Memorial Hospital
01.2024 - Current
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Enhanced patient experience by efficiently managing radiology appointment scheduling and handling their inquiries.
  • Increased accuracy of documentation by thoroughly verifying patient demographic information before entering it into the system.
  • Facilitated effective communication between radiologists, referring physicians, and other healthcare professionals to ensure seamless coordination of patient care.
  • Assisted in training new Radiology Clerks, ensuring they quickly became proficient in departmental procedures and protocols.
  • Maintained confidentiality of sensitive patient information in compliance with HIPAA regulations, fostering trust between patients and the healthcare facility.
  • Managed patient flow within the radiology department by coordinating appointment bookings, walk-ins, and emergency cases to ensure timely service delivery.
  • Contributed to the improvement of departmental processes by providing constructive feedback during regular meetings with management.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Community Support Facilitator

Hope Services
06.2023 - 01.2024
  • Devised creative problem-solving techniques tailored to individual learning styles that empowered clients to overcome obstacles independently over time.
  • Maintained confidentiality in accordance with HIPAA regulations while handling sensitive client information and documentation.
  • Maintained accurate records of client progress, including assessments, goal achievements, and adjustments in support plans.
  • Served as a liaison between clients and their care providers, ensuring effective communication to optimize overall wellbeing.
  • Facilitated open communication among family members, service providers, and other stakeholders within each client's support system.
  • Participated in professional development opportunities to stay current on best practices and emerging trends within the field of community support.
  • Supported clients in navigating resources and services within the community to enhance their quality of life.
  • Provided consistent emotional support to clients, establishing trust and rapport through compassionate communication.
  • Increased client independence by teaching essential life skills such as budgeting, cooking, and time management.
  • Fostered community integration for clients by organizing social events and group activities.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.

Job Coach

Hope Services
09.2018 - 06.2023
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
  • Developed and maintained relationships with community resources to support job coaching.
  • Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
  • Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.
  • Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
  • Kept detailed records of individual histories, scores, and documents.
  • Empowered entry-level job seekers by developing essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.
  • Evaluated client skills and job readiness, providing constructive feedback and actionable advice.
  • Developed and maintained partnerships with local businesses, creating job placement opportunities for clients.
  • Advocated on behalf of clients with potential employers, increasing job placement success rates.
  • Improved client confidence by delivering motivational speaking sessions and one-on-one coaching.

Education

High School Diploma -

San Andreas High School
Hollister, CA

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Critical thinking aptitude
  • Professionalism and ethics
  • Patient scheduling expertise
  • Quality control
  • Patient advocacy
  • Diagnostic imaging
  • Records management
  • Medical records management
  • Community outreach
  • Radiology
  • Teamwork
  • Teamwork and collaboration
  • Customer service

Timeline

Radiology Clerk

Hazel Hawkins Memorial Hospital
01.2024 - Current

Community Support Facilitator

Hope Services
06.2023 - 01.2024

Job Coach

Hope Services
09.2018 - 06.2023

High School Diploma -

San Andreas High School

Similar Profiles

CREATE PROFILE
Letisha Garcia