Leticia Villa
Lompoc,CA
Summary
Results-driven Mental Health Parent Partner with expertise in client consultation and resource navigation. Skilled in developing training programs and enhancing support systems while building partnerships with community organizations. Committed to improving client satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
Mental Health Parent Partner
Calm
02.2020 - 06.2025
- Facilitated communication between parents and service providers to enhance support systems.
- Developed and implemented training programs for parents on navigating resources effectively.
- Coordinated workshops to educate families on available services and advocacy strategies.
- Collaborated with community organizations to strengthen partnerships and resource sharing.
Hair Stylest
Super Cuts
01.2007 - 12.2020
- Provided exceptional customer service, ensuring client satisfaction with services rendered.
- Executed a variety of haircutting techniques, maintaining up-to-date knowledge of trends and styles.
- Trained and mentored junior stylists in best practices for hair care and styling techniques.
- Managed appointment scheduling, optimizing daily workflow to increase client turnover.
- Developed and implemented strategic initiatives that improved overall efficiency and reduced costs.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Highly motivated self-starter
- California licensed cosmetologist
Timeline
Mental Health Parent Partner
Calm
02.2020 - 06.2025
Hair Stylest
Super Cuts
01.2007 - 12.2020