Leticia Vargas
Gardena
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents.
Overview
35
35
years of professional experience
Work History
General Manager
FedEx Logistics
Gardena
08.2012 - Current
- Manage daily operations of facility, warehouse, and transportation.
- Develop standard operating procedures with external clients and FXL.
- Coordinated implementation processes.
- Create measurable KPIs for OPS excellence.
- Build collaborative relationships with sales and service providers.
- Service strategies to improve revenue and retention.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Ocean Manager
Damco/Maersk
SouthGate
08.2003 - 06.2012
- Coached, mentored, and trained team members in order to improve their job performance, developing measurable KPIs.
- Compiled comprehensive process documents, including DLP and SOPs.
- Managed vendor relationships, ensuring timely delivery of goods and services.
- Resolved customer inquiries and complaints requiring management-level escalation.
Ocean Auditor/Supervisor
DSL Distribution
SouthGate
04.1990 - 05.2002
Education
High School Diploma -
Whittier
Whittier, CA06-1978
Skills
- Account management
- Effective Communication Abilities
- Project Scheduling
- Decision-making and critical thinking
- Effective Written Communication
- Detail-oriented with strong analytical, organizational, and problem-solving skills
- Leader
- Operations oversight
- Microsoft Office, Word, Excel
Affiliations
- Avid gardner...
Timeline
General Manager
FedEx Logistics
08.2012 - Current
Ocean Manager
Damco/Maersk
08.2003 - 06.2012
Ocean Auditor/Supervisor
DSL Distribution
04.1990 - 05.2002
High School Diploma -
Whittier
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