Leticia Taboada
Vancouver,BC
Summary
Well-qualified sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Levis Jeans
05.2021 - 05.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Customer Service Cashier
Vickys Casual
03.2018 - 03.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
Education
MBA - Business Administration
University San Francisco Xavier of Chuquisaca
Sucre, Bolivia04.2023
Diploma - Customer Service And Cashier Training
UPB
La Paz, Bolivia12.2022
Diploma - Marketing Management - Customer Relationship Marketing
UPB
La Paz, Bolivia02.2021
High School Diploma -
Sagrado Corazon
Sucre, Bolivia11.2016
Skills
- Processing Payments
- Display Building
- Visual Merchandising
- Cash Register Operation
- Sales Expertise
- Customer Assistance
- Product Knowledge
- Staff Support
- Sales and Promotions
- Special Orders
- Honest and Dependable
- Creative Thinking
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Assistant
Levis Jeans
05.2021 - 05.2022
Customer Service Cashier
Vickys Casual
03.2018 - 03.2019
MBA - Business Administration
University San Francisco Xavier of Chuquisaca
Diploma - Customer Service And Cashier Training
UPB
Diploma - Marketing Management - Customer Relationship Marketing
UPB
High School Diploma -
Sagrado Corazon
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