Leticia Maalona
Las Vegas
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Eyelash Extension Technician
Self-employeed
Las Vegas
09.2022 - 05.2026
- Provided personalized eyelash extension services based on client preferences and natural lash condition.
- Maintained a clean and organized workspace adhering to sanitation standards.
- Managed appointments and client communications for optimal scheduling efficiency.
- Maintained inventory of supplies such as lash trays, adhesives, removers, tweezers, and scissors.
- Informed customers of introductory pricing and current promotions to boost sales.
Cashier/ Manager
Original Joe's
San Jose
02.2017 - 12.2021
- Supervised daily operations of cashier team and service areas.
- Trained new cashiers on register systems and customer service protocols.
- Managed cash handling procedures to ensure accuracy and security.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Resolved customer inquiries and complaints promptly and effectively.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Equivalent - General Education
Milpitas Adult Education
Milpitas, CA 01.2025 - 06.2026
Skills
- Customer service
- Time management
- Team leadership
- Eyelash extension application
- Sanitation compliance
- Appointment management
- Hygiene practices
- Inventory management
TAM CARD OF NEVADA
- Expiration date, April 27, 2027
Timeline
High School Equivalent - General Education
Milpitas Adult Education
01.2025 - 06.2026
Eyelash Extension Technician
Self-employeed
09.2022 - 05.2026
Cashier/ Manager
Original Joe's
02.2017 - 12.2021