Leticia Luna
El Monte,CA
Summary
Dedicated security professional with extensive experience at American Guard Services, skilled in incident reporting and emergency response. Proven ability to enhance safety protocols and train staff effectively. Strong communicator with a solid work ethic, committed to maintaining a secure environment while delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
Loader
UPS
04.2019 - Current
- Operated loading equipment to efficiently move materials within warehouse environment
- Adhered to safety protocols while handling heavy loads and operating machinery
- Assisted team with inventory management by organizing and staging products for shipment
- Contributed to maintaining cleanliness and organization in loading area
- Collaborated with coworkers to ensure timely loading of trucks and containers
- Learned proper techniques for securing cargo to prevent damage during transport
- Participated in training sessions on equipment operation and safety standards
- Supported daily operations by communicating effectively with team members regarding tasks
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to 45 pounds on conveyor belts to transport items.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Maintained clean, orderly work environment free of hazards.
Security Guard
American Guard Services
01.2024 - 08.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security breaches.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement as needed.
- Implemented access control measures, verifying identification of visitors and personnel.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Trained new security staff on protocols and emergency response procedures efficiently.
- Collaborated with management to enhance security protocols and improve incident response times.
- Led safety drills, ensuring compliance with regulations and preparedness for various scenarios.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Bachelor of Science - Administration of Criminal Justice
University of Phoenix
San Bernardino, CA05.2016
High School Diploma -
San Gabriel Mission
San Gabriel, CA06.1991
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- CCTV monitoring
- Incident reporting
- Emergency response
- Reporting skills
- English fluency
- Emergency awareness
Languages
Spanish
Native or Bilingual
Timeline
Security Guard
American Guard Services
01.2024 - 08.2025
Loader
UPS
04.2019 - Current
Bachelor of Science - Administration of Criminal Justice
University of Phoenix
High School Diploma -
San Gabriel Mission