Leticia Lee Lynette Franco
Murrieta
Summary
Seeking an entry level position where I can learn from the ground up and to be an asset to the organization while providing an opportunity for longevity and personal growth.
Self-motivated professional used to working in busy kitchen. Proficient in preparing main dishes, appetizers, salads and desserts. Experienced training and supervising new employees.
Reliable cashier and cook with several years of experience working front counter and cooking simple menu items. Team-player with clear communication skills and willingness to help other employees with restocking and counter tasks. Arrives to work early to prepare for shift and relieve other coworkers on time.
Overview
17
17
years of professional experience
Work History
Fry Cook
Jack in the Box
Temecula
11.2022 - 12.2022
- Communicated with customers about order details in a friendly manner.
- Cleaned frying vats after every shift using approved degreasing solutions.
- Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
- Stocked and restocked food items on the line.
- Monitored product freshness and discarded out-of-date items according to health regulations.
- Operated deep fryers safely while cooking food items as per customer requests.
- Trained new employees on fryer operation techniques.
- Assisted with inventory management tasks such as counting supplies or updating records.
- Inspected fryers regularly to ensure optimal performance and temperature levels.
- Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
- Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
Caregiver
Synergy Home Care, Home Health Care
03.2022 - 08.2022
- ● Care Giver Assistant● I will assist the client to make sure she doesn't fall. I will assist her to the chair that takes her up stairs. Then help her get up from the chair and assist her to the restroom. I will give her medicine and change her and make sure she brush her teeth. Then I will assist her to her bed and help her get in the bed. Lay her down in a good position and put her breathing menchine on her.
- Educated families about available resources for home health care services in the local community.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Provided emotional support to clients during difficult times.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Cashier Team Lead
Waba Grill Temecula - Parkway
Temecula
06.2018 - 04.2019
- ● Cashier/ Store Opener● Worked as a cashier and store opener. I will ring up customer orders and make the orders. As for a store opener I will have to get the products ready. Like the veggies and the soda menchine and take the chairs down from the table. Greet the customers when they come in the store and as they leave.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Developed strong working relationships with team members to foster collaboration.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Assisted customers with locating items within the store when requested.
- Performed daily opening and closing procedures for the register area.
- Assisted cashiers with resolving customer complaints and inquiries.
House Cleaning
Maids of California
Temecula
05.2016 - 07.2016
- Provided excellent customer service at all times to ensure high customer satisfaction and repeat business.
- Cleaned residential and commercial facilities as directed by main office.
- Work independently or as part of a team.
- Took great care with personal property and furnishings.
- Knowledgeable as to the proper / safe use of chemical cleaning agents.
- Utilize cleaning machines such as vacuums, floor polishers, etc.
- Removed lint from carpets using a vacuum cleaner attachment.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Washed windows inside and outside as needed.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
- Organized closets according to customer specifications.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Swept patios or decks of debris or leaves with a broom or blower.
- Polished metal fixtures in kitchen and bathroom areas.
- Swept, mopped, vacuumed and polished floors of all types.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Applied waxes to woodwork or tile floors for protection against wear-and-tear.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleaned homes following specific and detailed protocols and requests.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Maid
Molly Maids
Temecula
01.2016 - 04.2016
- Clean residential and commercial facilities as directed by main office.
- Work independently or as part of a team.
- Took great care with personal property and furnishings.
- Knowledgeable as to the proper / safe use of chemical cleaning agents.
- Utilize cleaning machines such as vacuums, floor polishers, etc.
- Provided excellent customer service at all times.
- Made beds with clean linens.
- Washed windows and walls.
- Replenished supplies such as soap, toilet paper, tissues.
- Disinfected all kitchen surfaces including countertops, appliances.
- Organized closets by folding clothes neatly on shelves or hanging them up properly in the closet.
- Vacuumed carpets and floors.
- Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
- Dusted window ledges, wall hangings, and light fixtures.
- Took out garbage regularly.
- Cleaned and polished furniture, fixtures, and other surfaces.
- Removed cobwebs from ceiling corners.
- Scrubbed sinks to remove stains.
- Maintained exterior of residence by sweeping porches, patios, decking areas.
- Cleaned kitchen appliances such as ovens, microwaves.
- Swept and mopped hardwood floors.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Interacted positively with residents while cleaning apartments and common areas.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Child Care Provider
Self Employed
Temecula
01.2011 - 12.2015
- Provide care for long term regular care or one time care for a day.
- Ensure children are cared for in a safe environment.
- Provide age appropriate activities and aid with daily homework.
- Prepare nutritious meals and snacks.
- Follow safe food preparation and storage rules.
- Maintained a clean and organized play area.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Planned field trips to local parks, libraries and other educational places.
- Developed positive relationships with families by communicating regularly about their child's development.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Observed children's behavior and development, communicate information with parents.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Helped develop motor skills through active playtime activities like running, jumping.
- Collaborated with teachers on special projects such as holiday parties or end-of-year events.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Participated in parent and teacher conferences to discuss student progress or any other concerns related to childcare services provided.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Assisted with feeding infants and toddlers during meal times.
- Read books aloud to small groups or individual children.
- Secured indoor and outdoor premises to protect children.
- Sanitized toys and tables to maintain clean, safe environment.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Maintained daily records of activities, behaviors, meals, and naps.
Floor Staff
Edwards Temecula Stadium 15 & IMAX
Temecula
05.2014 - 11.2014
- Cleaned auditoriums, lobby area, and restrooms.
- Reviewed and restocked inventory for condiments, utensils, and other supplies.
- Followed proper use and storage of chemical cleaning agents.
- Provided excellent customer service at all times to ensure Patrons had a positive experience.
- Maintained an organized and clean work environment.
- Worked closely with other staff members to ensure smooth operations.
- Provided excellent customer service by answering questions and offering advice on products.
- Greeted customers and provided assistance with their inquiries.
- Ensured that the store was kept neat and tidy at all times.
- Collaborated with team members to achieve sales targets and store objectives.
- Recommended and helped locate or obtain merchandise based on customer needs and desires.
- Assisted in organizing and restocking merchandise to ensure sales floor remained tidy and appealing.
Receptionist
DA Insurance Brokers
01.2014 - 03.2014
- Greeted Customers entering the office and checked in for appointments.
- Notified appropriate person that appointment was waiting.
- Pulled customers files for Agent to expedite their ability to assist the customer.
- Set and rescheduled appointments.
- Answered multi-line phone system and routed calls to appropriate person or department.
- Performed general office duties such as: filing, faxing, and making copies.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Responded to inquiries from internal staff members regarding office operations.
- Greeted visitors and provided them with assistance.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Updated and recorded customer or client information to maintain accounts.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Representative
Avon
01.2010 - 10.2011
- Worked as a company representative and marketed product and built clientele.
- Ordered customers products.
- Accepted payments and managed accounts payable/receivable for business.
- Packed and distributed ordered products to customers when received.
- Provide excellent customer service to ensure a positive experience and repeat business.
- Provided customer service by answering product and service related questions.
- Greeted customers and responded to inquiries in a timely manner.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Answered customer inquiries promptly and professionally.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
- Tracked inventory levels and ordered supplies as needed.
- Answered phone calls and directed them to appropriate personnel.
- Answered questions and resolved concerns for customer support.
- Trained new representatives on product knowledge, sales strategies, and company policies.
Housekeeping
J.C.s Motel-Economy Inn
Lynwood
12.2005 - 07.2009
- Cleaned rooms in the motel on a rotation as assigned.
- Provided excellent customer service for both internal and external customers.
- Cleaned each room and restocked supplies.
- Utilized chemical cleaning agents according to instructions.
- Entered room with respect to customers personal belongings.
- Worked as a team member with other housekeeping staff.
- Taught cleaning procedures to housekeeping staff.
- Monitored the quality of housekeeping services provided to guests.
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Helped housekeeping staff with laundry duties when requested.
- Trained new housekeeping staff on proper cleaning techniques and procedures.
- Performed light housekeeping tasks such as laundry and dusting.
- Performed wall washing, vacuuming, dusting and other housekeeping tasks.
- Created weekly reports on occupancy levels, revenue performance, housekeeping status.
- Developed and implemented safety protocols for all housekeeping activities.
- Assisted in resolving customer complaints related to housekeeping services.
- Coordinated housekeeping staff to ensure rooms were cleaned on time.
- Assisted guests with any special requests related to housekeeping services.
- Oversaw shift changes by monitoring housekeeping standards.
- Assisted in general housekeeping duties as needed.
- Stocked housekeeping carts with supplies before each shift.
- Inspected each room after housekeeping staff completed their work.
Education
Lynwood High School
Lynwood, CASkills
- Customer Service
- Cashiering
- Cash Handling
- Food Handlers SAFE Card
- Inventory
- Retail Sales
- Child Care
- Safe use of Chemical Cleaners
- Reliable
- Bi-lingual both English and Spanish
- Housecleaning
- Maid Service
- Food safety
- Fryer operation
- Inventory management
- Team training
- Communication skills
- Problem solving
- Ingredients measuring
- Food storage
- Food rotation
- Supply management
- Energy conservation
- Food safety management
- Supply restocking
References
Available upon request.
Timeline
Fry Cook
Jack in the Box
11.2022 - 12.2022
Caregiver
Synergy Home Care, Home Health Care
03.2022 - 08.2022
Cashier Team Lead
Waba Grill Temecula - Parkway
06.2018 - 04.2019
House Cleaning
Maids of California
05.2016 - 07.2016
Maid
Molly Maids
01.2016 - 04.2016
Floor Staff
Edwards Temecula Stadium 15 & IMAX
05.2014 - 11.2014
Receptionist
DA Insurance Brokers
01.2014 - 03.2014
Child Care Provider
Self Employed
01.2011 - 12.2015
Representative
Avon
01.2010 - 10.2011
Housekeeping
J.C.s Motel-Economy Inn
12.2005 - 07.2009
Lynwood High School