Leticia Jones
Toronto,ON
Summary
High organizational skills and proactivity Good experience with administrative routines (control of deadlines and documents, creation of management reports). Assistance with daily operations of HR roles and duties Provision of administrative support for Human Resources executives Compiling and updating employee records (hard and digital copies).
Overview
14
14
years of professional experience
Work History
Cleaner Supervisor
Universal Cleaning & Painting
09.2020 - Current
- Always following health and safety guidelines including WHMIS
- Provided assistance to other staff members with cleaning of difficult areas.
- Completed schedules, shift reports, and other business documentation.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings..
- Trained and mentored all new personnel to maximize quality of service and performance.
- Adhered to safety protocols by enforcing proper equipment usage.
- Communicated repair needs to maintenance staff.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored new staff on cleaning and safety protocols.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Human Resources Assistant
Marcah RH
08.2016 - 07.2019
- Assisted in recruitment and selection activity, providing support in group dynamics and interviews.
- Participated in training and development routines, administration of salaries and benefits and career plans.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Administrative Assistant
BASE ECONOMISTAS ASSESSORIA E CONSULTORIA ECONOMICA FINANCEIRA
05.2011 - 01.2015
- Provided clerical support to all team members, Receive and send correspondence and documents.
- Control accounts payable and income.
- Issue invoices.
- Prepare financial report.
- Monitor the work of the company's logistics.
- Keep files and records of information up to date.
- Assist managers and leaders with practical day-to-day issues, such as preparing documents, providing information to the public, answering emails.
Education
College diploma - Human Resources
Unimep Universidade Metodista de Piracicaba
Piracicaba-SPSkills
- Residential Cleaning
- Commercial Cleaning
- Computer skills
- Microsoft Office
- Microsoft Outlook
- Portuguese
- English
- Microsoft Word
- Communication skills
- Customer service
- Filing
- Analysis skills
- Recruiting
- Employee Orientation
- Interviewing
Timeline
Cleaner Supervisor
Universal Cleaning & Painting
09.2020 - Current
Human Resources Assistant
Marcah RH
08.2016 - 07.2019
Administrative Assistant
BASE ECONOMISTAS ASSESSORIA E CONSULTORIA ECONOMICA FINANCEIRA
05.2011 - 01.2015
College diploma - Human Resources
Unimep Universidade Metodista de Piracicaba
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