Leticia Ibarra
Chino Hills,CA
Overview
31
31
years of professional experience
Work History
Real Estate Agent
Century 21 Awards
09.2013 - 01.2021
- Guided clients through property transactions, ensuring compliance with legal regulations and industry standards.
- Developed comprehensive marketing strategies to enhance property visibility and attract potential buyers...
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Specialty Department Supervisor
The Home Depot
09.2000 - 04.2012
- Trained staff on product knowledge and merchandising techniques to enhance sales performance.
- Implemented inventory management systems to improve stock accuracy and reduce discrepancies.
- Developed strategic plans for seasonal promotions, driving increased foot traffic and sales growth.
- Conducted performance evaluations, providing constructive feedback to foster employee development.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Boosted employee satisfaction by fostering a positive work environment and providing consistent feedback.
- Maintained a safe working environment by enforcing company policies and adhering to industry regulations..
- Collaborated with other department supervisors to develop cross-functional solutions for store-wide issues.
- Increased sales in the specialty department through effective merchandising and product promotion.
- Developed strong relationships with vendors to ensure availability of high-quality products at competitive prices.
Sales Supervisor
Sears
08.1989 - 08.2000
- Led sales team to achieve monthly targets through effective training and motivation.
- Developed and implemented strategies to enhance customer engagement and satisfaction.
- Analyzed sales data to identify trends, informing inventory management decisions..
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Checked store merchandise regularly for proper display and replenishment.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Constructed displays and signs to promote specified products and sales promotions.
- Improved sales team's product knowledge with regular training sessions, enhancing their ability to meet customer needs.
- Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
High School Diploma -
San Gabriel High School
San Gabriel, CA05.1988
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation expertise
- Sales closing
- Retail
- Retail transactions
- Retail management background
- Retail store layouts
- Retail sales customer service
- Interior retail displays
- Stocking supplies and retail products
- Retail Sales Experience
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Real Estate Agent
Century 21 Awards
09.2013 - 01.2021
Specialty Department Supervisor
The Home Depot
09.2000 - 04.2012
Sales Supervisor
Sears
08.1989 - 08.2000
High School Diploma -
San Gabriel High School