Leticia Gonzalez Ramos

Monitor specimen testing and resulting workflow port collection for all stats. Serve as liaison between clients and labs to speedy results, Data entry, relay critical report value to clients facilities, assist customer service.

Update patient demographic information, and insurance details to facilitate appointments and payment processing.

Organize paperwork such as charts and report for office and patient needs.

Managed office scheduling appointments, maintaining files and collecting payments.

Managed multi-line phones and greeting patients.

Insurance eligibilty

Carried out front office duties data entry, scheduling appointments

Maintained office supply inventory.

Submitting referral/authorization to patient health insurance for specialist. HMO, PPO insurances.

Carried out back office duties, vital signs, injection , EKG,

Verified proper ICD-9 coding on claims.

Collect payment from patient and health insurances.

Prepared accounts with past due balances of more than 30,60,90

days and transferred those cases to collection agency.

Submitted electronic and paper claims to insurance company.

Processed insurance denials by auditing patient files,researching procedures and diagnostic codes to determine proper reimbursement

Provided excellent customer services, to patient.

Responded to 30 customer querier daily for example, medications, referral, appointments, billing, medial supplies such as diabetic supplies, incontinence supplies, cane, walkers, wheelchairs.

Following up with customers on unresolved issues with physicians.

HR. interviewing and hiring process and employee exit interview paperwork.

Lead Team of 4 insurance processor, in delivering health insurance application to their respective health plans.

Owner of a Radiology facility, provided X-ray, Mammogram, Ultrasound, Bone Density. services

Perform various functions, including filing reports, faxing results to patient physicians,billing

Worked with Physicians Staff to understand requirements and provide exceptional Radiology services.