Leticia Figueroa
Rohnert Park
Summary
Dynamic Medical Assistant with experience at Rohnert Park Health Center, excelling in patient care and clinical documentation. Skilled in EKGs and immunization administration, while ensuring HIPAA compliance. Recognized for outstanding customer service and maintaining confidentiality, contributing to a supportive healthcare environment. Fluent in Spanish, enhance communication with diverse patients.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Rohnert Park Health Center
Rohnert Park
10.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Front Office Receptionist
Rohnert Park Health Center
Rohnert Park
06.2019 - 10.2021
- Greeted customers and visitors in a professional manner.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Scheduled appointments for clients and recorded all client data into the system.
- Received payments from customers and processed credit card transactions accurately.
- Maintained confidentiality of customer information at all times.
- Responsible for opening and closing the office on time each day.
- Directed clients and guests to correct departments, rooms and staff members.
Education
Certified Medical Assistant
CALRegional
Santa Rosa, CAElsie Allen High School
Santa Rosa, CACPR
Santa Rosa, CASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Certified in Basic Life support
- Electrocardiography (EKG)
- Immunization administration
- Clinical documentation
- Procedure assistance
- Immunization administration
- Specimens collection and processing
- Maintaining confidentiality
- Podiatry
- Vasectomies
- Ob/GYN
- Fluent in Spanish
- Prior authorizations
- Sterile procedures
- Telemed: Rheumatology and Endocrinology
- Dm management
- Room Telehealth
Timeline
Medical Assistant
Rohnert Park Health Center
10.2021 - Current
Front Office Receptionist
Rohnert Park Health Center
06.2019 - 10.2021
Certified Medical Assistant
CALRegional
Elsie Allen High School
CPR